Responsibilities

• Content, Copy & Visual Design
• Develop compelling, on-brand copy and visual creative for the website, email campaigns, social media, and marketing collateral including brochures, rollup banners, and product materials.
• Translate complex product and service offerings into clear narratives and visuals that resonate with target audiences.
• Maintain a consistent brand voice, look and feel across all written and visual communications, internal and external.
• Design high-quality social media content — static posts, stories, banners, and animated creatives — across all brand channels.
• Digital Product Design (UX/UI)
• Lead the design and continuous enhancement of the organisation's website, ensuring optimal UX, visual consistency, and accessibility standards.
• Design and iterate on the Internet Banking Platform UI and Mobile Banking Application, including wireframes, prototypes, and high-fidelity mockups.
• Conduct usability testing, gather feedback, and translate insights into actionable design improvements.
• Produce engaging video demos, walkthroughs, and motion graphics for platform onboarding and customer education.

Requirements

• Bachelor's degree in Marketing, Communications, Graphic/Interaction Design, Visual Communication, Journalism, or a related field.
• A postgraduate qualification or relevant UX/UI certification (e.g., Google UX Design Certificate, Nielsen Norman Group) is an advantage.
• Minimum of 3–5 years of progressive experience spanning marketing communications and/or digital or product design, preferably within financial services, banking, or another regulated industry.
• Demonstrated experience managing multi-channel marketing campaigns from concept to execution, ideally including the design assets behind them.
• Proven portfolio demonstrating end-to-end design work across web, mobile, and marketing channels, alongside a track record in content creation, PR, and brand management.
• Hands-on experience designing and launching digital banking products (internet banking, mobile apps) is strongly preferred.
• Track record of working within agile/cross-functional teams alongside product managers, developers, and marketers.
• Core Technical Skills – Exceptional writing and editing skills with a strong grasp of grammar, style, and tone.
• Core Technical Skills – Proficiency in industry-standard design tools: Figma, Adobe XD, Illustrator, Photoshop, and After Effects.
• Core Technical Skills – Strong command of UI/UX principles, design systems, and responsive design best practices, including for web and mobile (iOS & Android).

Preferred

• A postgraduate qualification or relevant UX/UI certification (e.g., Google UX Design Certificate, Nielsen Norman Group) is an advantage.