Responsibilities

• Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation.
• Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences.
• Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.
• Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service.
• Apply your creativity in the planning and delivery of email campaigns, journey and web content.
• Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns.

Requirements

• Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact.
• Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.
• Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.
• Proven ability to deliver on briefs to write and edit highly engaging email and web copy.
• Strong analytical skills and experience of using data to inform decision making.
• Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.
• Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).
• Working knowledge of Dynamics or similar CRM databases.

Benefits

• 36 days (pro rata) annual leave per year (inclusive of bank holidays)
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops