Infuse Worldwide

Customer Service Representative

London, UK (On-site)

£25K/yr – £30K/yrFull time

Posted 11 days ago

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Job Description

Customer Service Representative 📍 Watford | Full-Time | Immediate Start Available

Join a forward-thinking customer service team partnering with some of the UK's most established brands. In this role, you'll manage real customer interactions, contribute to brand loyalty initiatives, and develop valuable communication skills that position you for rapid career advancement. This is your opportunity to gain hands-on experience while making a tangible difference to customer satisfaction and business growth.

💼 WHAT YOU'LL BE DOING

  • Engage with prospective customers through direct outreach and face-to-face interactions (B2B, B2C, Events)
  • Supporting customer engagement campaigns and promotional initiatives
  • Working with colleagues to optimise customer experience and support business objectives
  • Participate in coaching sessions, performance reviews, and ongoing business training

👤 WHO WE'RE LOOKING FOR

  • Strong communicator – Excellent interpersonal skills, professional demeanour, and empathy
  • Results-oriented – Energised by resolving customer issues and seeing positive outcomes
  • Business acumen – Interest in understanding customer behaviour and business impact
  • Ambitious learner – Motivated to expand expertise and take responsibility for your growth
  • Collaborative contributor – Dependable, supportive, and committed to team objectives

Customer service background not essential—we invest in comprehensive training.

💰 WHAT YOU'LL GET

£25,000–£30,000 OTE

  • Comprehensive instruction covering customer engagement, service excellence, and conflict resolution
  • Ongoing guidance sessions and constructive performance feedback
  • Recognition and rewards for exceptional customer satisfaction contributions
  • Professional development allowance for courses, qualifications, and industry certifications
  • Vibrant, supportive workplace culture with team engagement activities

Ready to grow your customer service career? Submit your CV and tell us about a brand known for outstanding customer service and why you're interested in this role.