CRO Analyst

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 1 month ago

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Job Summary

Own data-led experimentation and translate web analytics and funnel insights into actions that move the digital journeys and business priorities for VMO2.

  • Own experiment evaluations and convert customer insights into prioritized recommendations that shape roadmaps.
  • Collaborate in a fast, cross-functional squad to improve digital experiences and outcomes.

Job Description

Responsibilities

  • We are looking for a Digital Experimentation (CRO) Analyst to join the VMO2 Experimentation (CRO) teams within the Digital division.
  • The teams are responsible for optimising and improving the VMO2 digital experience by solving customer problems while achieving business goals, through quick cycles of data-led experiments and innovation, maintaining excellent customer experience.
  • This role is hands-on, data-driven and impact-focused.
  • You will be responsible for providing evaluations based on experiments while turning web analytics, funnel analysis and customer insights into clear recommendations that shape business priorities and improve outcomes across the Digital journeys.
  • You will be working in a fast-paced, ever evolving, fun and friendly cross-functional squad environment.

Requirements

  • Proven experience working in a Martech/Adtech or data-driven marketing environment.
  • Knowledge or experience of Google Cloud Platform products such as BigQuery, database SQL or experience with similar cloud solutions would be desirable.
  • Have a practical knowledge and passion for stats and data models and visualisation Tableau and data warehouse
  • Hands-on experience using digital analytics and optimisation platforms, ideally Optimizely or a comparable enterprise tool.
  • Proficient in using data visualisation tools such as Looker or Tableau.
  • Thrives in fast‑paced, delivery-focused environments and makes clear, decisive prioritisation calls to overcome challenges.

Preferred

  • Data processing for customer segmentation: SQL is highly desirable, Javascript including Node.js or Python would be an advantage.
  • Enjoys task-focused delivery, a fast pace of work, overcoming challenges by careful and swift prioritisation calls.

Benefits

  • Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to.
  • These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.
Virgin Media O2 logo

Virgin Media O2

We’re Virgin Media O2 and we’re here to upgrade the UK. Virgin Media O2 combines the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds. We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK. We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.

Founded in 2021
London, England, GBR
8.3K employees (406 in marketing)

Traffic Signals

Monthly Visitors
5.8M
Traffic Source Mix
Search
23.6%
Direct
47.9%
Referral
26.9%
Social
1.3%
Paid
0.3%

Headcount Trend

Current headcount: ~8.3K

Marketing Team

Marketing Team Size
206 (2% of company)

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