Responsibilities

• Build, schedule, test, and deploy multi-channel promotional campaigns across email, push, and onsite platforms.
• Partner with marketing and editorial teams to execute data capture forms, surveys, and lead generation initiatives.
• Monitor and analyze campaign performance metrics to recommend continuous improvements and testing strategies.
• Apply database segmentation criteria to ensure campaigns target specific customer audiences effectively.
• Collaborate with customer service teams to update customer records and manage GDPR requests promptly.
• Support monthly subscriptions planning while tracking campaign deliverables against team goals.

Requirements

• Proven experience in digital marketing or CRM campaign management within a consumer-facing environment.
• Hands-on familiarity with email marketing automation platforms like Iterable.
• Basic understanding of HTML and its practical application in email formatting.
• Strong numerical and analytical skills with proficiency in Microsoft Excel and GSuite.
• Understanding of email regulations, GDPR requirements, and data protection standards.
• Collaborative mindset with strong communication skills and exceptional attention to detail.
• Demonstrable experience supporting CRM, email, or digital marketing campaign delivery.
• Proficiency in using CRM platforms such as Iterable or similar marketing automation software.
• Working knowledge of HTML, Microsoft Excel, and GSuite tools.
• Ability to interpret campaign data to inform marketing improvements.

Benefits

• Uncapped leave
• Enhanced parental leave
• Discounted rates with Dental care and Private Medical care
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend scheme - with payment following the successful hire.
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan
• Salary sacrifice Pension scheme up to 5% match
• Free drinks and snacks in our offices