Creative Account Director at Fairlight Creative | Hitchin, Central Bedfordshire, UK | £56K/yr – £58K/yr

Creative Account Director

Hitchin, Central Bedfordshire, UK (Hybrid)

£56K/yr – £58K/yrSenior LevelFull time

Posted 3 months ago

Job Summary

Own strategy development and client growth for a boutique creative agency, turning briefs into visual, client-ready plans while expanding key accounts.

Lead creative briefs and strategic direction across client portfolios to shape storytelling and content approach.
Build strategy decks, storyboards, and visuals in Figma to move thinking into delivery and client signoff.
Grow and retain accounts by spotting expansion potential and deepening relationships before requests arise.

Job Description

Responsibilities

Develop and lead creative briefs — defining the strategic direction, not just interpreting it
Produce strategy documents, storyboards, and Figma decks that bring thinking to life visually
Own a portfolio of client relationships — retainers and ongoing projects
Deepen accounts naturally through the quality of your thinking and attention
Identify opportunities to do more for clients before they have to ask
Handle inbound enquiries — lead discovery conversations and guide new clients in
Work closely with the Creative Director on brief-to-delivery
Contribute to internal projects — case studies, service packaging, Fairlight's own positioning

Requirements

Proven experience in a senior client-facing role at a creative, production, or content agency
Ability to develop and lead creative briefs from scratch — setting the strategic direction
Strong understanding of brand storytelling, audience engagement, and content strategy
Competent in Figma (or similar) for strategy decks, storyboards, and presentations
Track record of growing and retaining client accounts
Confident presenting to clients and senior stakeholders
Highly organised — able to manage multiple clients and projects simultaneously

Preferred

Existing network of brand contacts
Experience with CRM tools and pipeline management

Benefits

Hybrid working — Hitchin, Hertfordshire (25 mins from London)
Real autonomy — your own clients, your own way of working
Small team, high trust, interesting clients
Room to grow as the business grows

Fairlight Creative

Harnessing competitive advantage for brands at the intersection of performance, people and culture through compelling strategies and creative outputs. We bring a unique approach to building impactful work - one that's driven by a production team that is not only creatively brilliant, but has experience across consumer research, brand consulting and visual direction. Our understanding of how the mechanics of brands, audiences, and culture has shaped the way we think about creativity, ensures that everything we produce is not only visually compelling, but strategically driven, results-focused and aligned to your unique business objectives.

London, England, GBR

3 employees (1 in marketing)

fairlightcreative.com