Responsibilities

• Provide leadership and direction for the development of structured content in the new content management system and its content models
• Develop, deliver and maintain a reusable content strategy, ensuring that new content is structured and connected, so it can be found, used and re-used
• Establish a strong foundation in our content models for omnichannel and personalisation, in line with CRUK’s ambitions, and evolve the content models as this work progresses
• Support on integrations that link up with Contentful , including future AI integrations
• Take an active role to consider equality and diversity as part of decisions, and to embed accessibility and inclusion into content and technology processes
• Cultivate partnerships with stakeholders across the charity and co-design structured content
• Inspire confidence across teams; coach and educate staff on new approaches, including the design (and supporting the delivery of) training for content editors, and the provision and maintenance of guidance and other resources

Requirements

• Strategic thinker with experience developing and translating content strategy into operational planning and technical delivery
• Relevant experience and knowledge of delivering structured content and content modelling in a headless content management system (CMS)
• Relevant experience of overlapping and complex services, teams and technologies
• Knowledge of applying structured content approaches to content creation and management
• Outstanding ability to simplify processes to be more user-centric; able to prioritise, handle constraints, and make trade-offs
• A strong communicator, able to convey complex information, ideas and procedures clearly
• Relevant experience and knowledge of a variety of content technologies, including CMS, asset management, content performance and analytics

Benefits

• We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.