Responsibilities

• Manage and grow Traid’s social media channels (TikTok, Instagram, Facebook, Threads, LinkedIn), including content creation, scheduling, and community management, in line with the marketing strategy
• Write and design email communications, including newsletters, retail marketing and events promotion
• Keep Traid’s website content up to date, including copy, images and video
• Manage Traid’s photography and video asset library
• Report on content performance
• Support delivery of donation and retail campaigns
• Coordinate delivery and printing of marketing materials
• Help organise and deliver in-store events and workshop programmes
• Support brand partnership activations and communications
• Build and maintain relationships with influencers

Requirements

• 1-2 years’ experience in a social media role for a consumer-facing brand, charity, or organisation
• Strong content creation skills. Confident shooting and editing photo/video on a phone, comfortable with tools like CapCut, Canva, or Adobe Suite
• Confident using Mailchimp and WordPress (or equivalent platforms)
• Highly organised, able to manage a content calendar and multiple priorities at once
• Able to work a hybrid pattern, including at head office in Wembley (HA0), with regular travel to Traid stores across London and remote working

Preferred

• Experience working in retail, charity, or fashion sectors
• Familiarity with Meta Business Suite, TikTok analytics, or scheduling tools (e.g. Later)
• Basic paid social experience
• Experience working with influencers or brand partners
• Photography/videography/social content portfolio you can share