Responsibilities

• Build and manage a Shared Services community of prospects and customers across ~750 target enterprise accounts. Turn the market into a connected, Springtime-associated peer network.
• Plan, coordinate, and execute ~3 events per year with SSON and ABSL, including webinars and conferences. Negotiate terms and manage delivery end-to-end.
• Deliver approximately 8 external webinars per year via SSON’s platform. Coordinate speakers, content, and follow-up to maximize pipeline impact.
• Organize Springtime’s own webinar calendar (~6 per year) and lead the annual customer forum / user group, plus a programme of business dinners - coordinating all onsite logistics.
• Manage monthly nurture emails in Pipedrive for different prospect groups - minimum every 4 weeks. Research accounts to determine ABM motion and shape outreach by account category.
• Track participation, engagement, and response data. Identify trends, improve targeting, and report clearly on community and pipeline impact.
• Own and manage the community and events budget, reporting to the CRO on spend and return on investment.
• Champion AI-enabled tools for segmentation, efficiency, and prioritization - while keeping
• relationship-building at the center of the role.

Requirements

• Experience in community management, demand generation, field marketing, or ABM in B2B SaaS.
• Strong event management skills – third party and owned events.
• Comfortable in Pipedrive or similar CRM for segmentation, campaigns, and follow-up.
• Analytical – you are able to research accounts, assess engagement, and priorities outreach.
• Excellent communicator: warm, energetic, and credible in enterprise settings.
• AI-savvy and proactive about using AI tools to improve efficiency and targeting.
• High energy and socially confident - at ease at events, comfortable in a face to face environment
• Genuine interest in finance operations and enterprise technology.
• Degree-educated; up to ~5 years experience; ready to grow fast in a small international team.