Social Media Community Manager (Remote)

UK (Remote)

$15/hr – $20/hrMid LevelFull time

Posted 1 day ago

Job Summary

You will own community moderation and growth initiatives, balancing engagement strategies with responsive member support while collaborating with marketing and product teams.

  • Moderate discussions and maintain a respectful environment
  • Develop engagement strategies to grow participation
  • Analyze metrics and report on engagement

Job Description

Responsibilities

  • Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.
  • Develop and implement engagement strategies to grow active participation and user retention within the community.
  • Respond to member inquiries, feedback, and escalations in a timely and professional manner.
  • Collaborate with marketing and product teams to align community initiatives with broader business objectives.
  • Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Requirements

  • Experience moderating online communities or forums with a focus on quality and inclusivity.
  • Proficiency in social media platforms and community management tools.
  • Strong written and verbal communication skills for public-facing interactions.
  • Ability to analyze data and report on community engagement metrics.
  • Familiarity with content moderation policies and best practices.
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Menlo Park, California, USA
6 employees

Salaries

Posted range

$15/hr – $20/hr

Taken straight from the job posting.

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