Communications Coordinator

Dorchester, Dorset, UK (Hybrid)

Salary Not AvailableEntry LevelPermanent

Posted 6 weeks ago

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Job Summary

Own content and donor-journey optimization for a healthcare charity, leaning into social storytelling, website experience, and targeted campaigns.

  • Content & Campaigns: Build social audiences with photo/video storytelling and drive income-targeted campaigns across channels.
  • Website & Analytics: Manage site updates, optimise donor journeys with Google Analytics, and ensure GDPR compliant signups.
  • Assets & Design: Create mail newsletters and brand-consistent visuals using Canva, and curate a reusable image library.

Job Description

Responsibilities

  • Grow social media audiences and engagement through compelling storytelling with photos, video, graphics and engaging text
  • Manage day-to-day website updates including news articles, patient stories and appeal updates
  • Create and design regular e-newsletters using Mailchimp
  • Use Canva to design posters, leaflets and digital assets following brand guidelines
  • Work with Facebook advertising and Facebook donate to increase donations and reach
  • Liaise with ward teams to create content about equipment and facilities donations have funded
  • Attend events to capture content and represent the Charity
  • Collaborate with the Communications and Marketing Manager to deliver effective campaigns with clear calls to action
  • Manage data and supporter sign-ups ensuring GDPR compliance
  • Use Google Analytics to optimise website performance and donor journeys

Requirements

  • HNC/HND/Level 4 qualification or extensive communications experience
  • Proven track record in delivering effective communications and marketing
  • Understanding of communications best practices (GDPR, acquisition, engagement)
  • Experience managing campaigns and promotions to achieve income targets
  • Website content management experience
  • Experience producing digital and offline content for specific audiences
  • Excellent written and verbal communication skills
  • Strong relationship-building skills
  • Creative problem-solving abilities
  • Digital marketing and social media expertise

Preferred

  • Knowledge of Google Ad Words and social media tracking/reporting
  • NHS or healthcare charity experience
  • Confident public speaker

Benefits

  • Hybrid working with flexibility
  • NHS pension scheme
  • Employee assistance programme
  • See the direct impact of your work every day
  • Supportive, collaborative team culture
Dorset County Hospital Charity logo

Dorset County Hospital Charity

Dorset County Hospital Charity raises funds to enhance care for patients and welfare for staff at Dorset County Hospital. We currently have a fundraising target of £2.5million for our latest Appeal to provide enhanced facilities and equipment for the new Emergency and Critical Care Unit which is currently under construction at DCH. Find out more about the appeal and how you can support it here: https://dchcharity.org.uk/

Founded in 1996
Dorchester, England, GBR
3 employees (2 in marketing)

Traffic Signals

Monthly Visitors
1.6K
Traffic Source Mix
Search
41.9%
Direct
37.1%
Referral
13.7%
Social
4.1%
Paid
1.9%

Headcount Trend

Current headcount: ~3

Marketing Team

Marketing Team Size
1 (33% of company)
Marketing Roles Posted (Last 30 Days)
1