Business Development & Marketing Operations Manager

Glasgow, UK

Salary Not AvailableMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own cross-functional operations leadership to translate strategy into plans, drive governance, and secure repeatable delivery across BD&M, tech, and data.

  • Own budgeting, forecasting, and ROI tracking across BD&M and central investments.
  • Deliver standardized processes, risk governance, and audit readiness.
  • Partner with product/tech to embed tools and improve data quality for decision making.

Job Description

Responsibilities

  • Operational leadership & coordination
  • Translate strategic priorities into clear plans, timelines, and deliverables
  • Maintain oversight of activity, risks, and dependencies across teams
  • Support leadership planning cycles and decision-making
  • Process, governance & standards
  • Design and embed consistent processes, guidance, and operational standards
  • Identify inefficiencies and improve ways of working
  • Maintain risk and compliance oversight, including audit readiness
  • Financial management
  • Oversee budgeting, forecasting, and reporting across BD&M

Requirements

  • Significant experience in business development, marketing operations, or business operations within a professional services environment
  • Strong understanding of budgeting, governance, and operational processes
  • Experience working with CRM systems, marketing technology, and reporting tools
  • Proven ability to work with senior stakeholders and cross-functional teams
  • A track record of supporting strategic initiatives and driving change
  • Strong analytical and problem-solving capability
  • Excellent communication and influencing skills
  • A proactive, collaborative, and accountable approach
  • Confidence working in a fast-paced, evolving environment
  • A strong focus on data quality, compliance, and continuous improvement
Pinsent Masons logo

Pinsent Masons

Pinsent Masons is a multinational professional services business with a robust legal foundation, operating with a clear purpose-led strategy. The firm prides itself on its commitment to making business work better for people, placing clients and communities at the forefront of its operations. With law at its core, Pinsent Masons transcends traditional legal services by integrating a diverse range of skill sets from its professionals, innovative technologies, and efficient processes to deliver a competitive advantage to its clients. Pinsent Masons has over 490 partners and 3500 people operating from 30 locations around the world. Our multi-sector focus ensures we are supporting clients at the forefront of the of the forces shaping our world, from artificial intelligence to the energy transition. This breadth allows us to provide business-critical advice in increasingly complex regulatory environments, wherever our clients need us. Pinsent Masons’ office network extends across the major international business centres of London, Dublin, Munich, Amsterdam, Luxembourg, Frankfurt, Düsseldorf, Madrid, Paris, Abu Dhabi, Doha, Dubai, Riyadh, Beijing, Shanghai, Hong Kong, Singapore, Shenzhen, Johannesburg, Sydney, Melbourne and Perth - and the key commercial centres in the UK.

Founded in 2003
London, England, GBR
4.4K employees