Responsibilities

• Support the delivery of effective, customer-first marketing activity
• Help keep the brand department running smoothly and on track day-to-day
• Day-to-day brand & marketing admin, including general email enquires, new product line forms, sending samples out etc
• Work closely with Product, Sales, and Supply teams to ensure product accuracy and consistency
• Brief and liaise with external agencies (web, design, PR) to bring campaigns to life
• Assist with product uploads, content updates, and marketing materials across Vital Baby and retailer websites
• Get involved across campaigns – assisting with everything from content creation and socials to reporting and asset management
• Support UK and International sales teams with the right content and assets for their markets
• Keep an eye on trends, competitors, and whats landing with customers
• Be a first point of contact for customer enquiries across phone, email, social, and online platforms