Associate Manager, Customer Marketing

Slough, UK (On-site)

£57K/yr – £68K/yrMid LevelFull time

Posted 7 weeks ago

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Job Summary

Own cross-channel retail activation from strategy to sell-in, using data to test ideas and prove ROI for retailers and agency partners.

  • Own retail activations and the ROI across in-store and online touchpoints
  • Translate shopper insights into scalable campaigns and retailer partnerships
  • Coordinate global to local teams to unlock opportunities and ensure flawless execution

Job Description

Responsibilities

  • Lead end-to-end retail activations, maximising commercial opportunities to drive sales in line with revenue targets and strategy
  • Oversee in-store and digital execution across trade and campaign activity, ensuring retail excellence at every touchpoint
  • Use data and insights to shape strategies, adopting a test-and-learn mindset to drive innovation
  • Translate shopper-centric ideas into scalable, commercially compelling activations delivering strong ROI in key trading and seasonal windows
  • Stay ahead of trends, seasonal moments and consumer behaviours to inform future activation
  • Engage shoppers meaningfully across multiple touchpoints, balancing creativity with commercial effectiveness and tailoring to audience needs
  • Build strong internal and external relationships — including retailers and agencies — to maximise placement and unlock new opportunities
  • Develop and nurture key retailer partnerships, delivering trust, value and flawless execution
  • Create compelling category, channel and retailer pitch decks to support sell-in. Provide retail partners with differentiated, impactful marketing solutions aligned to business objectives and KPIs
  • Work cross-functionally to shape and leverage retail opportunities across channels and franchises. Act as a bridge across global, regional and local teams — PR, Live Events, Brand, Sales, Consumer Products and agencies — collaborating as one team

Requirements

  • Significant experience in shopper, retail or trade marketing with strong omnichannel activation expertise (in-store and online)
  • Degree-level education (or equivalent experience) in Marketing, Business, Digital/Commerce or a related field
  • Proven ability to deliver standout retail marketing execution with strong commercial return
  • Creative thinker with passion for ideation, blue-sky thinking and innovation at retail
  • Demonstrated ability to inspire, motivate and influence internally and externally
  • Deep understanding of the EMEA retail landscape, shopper behaviour and the interplay between brand and sales
  • Strong commercial acumen, able to turn insight into action and deliver ROI aligned to business and brand objectives
  • Confident operating at both a strategic and tactical level with end-to-end project management excellence
  • Excellent written, verbal and presentation communication skills, able to articulate strategy and influence sell-in
  • Highly collaborative team player with the ability to manage multiple stakeholders, functions and priorities simultaneously

Preferred

  • Experience in the toy, games or entertainment industry is ideal but not essential

Benefits

  • Gross annual salary range of GBP 57,040- GBP67,735
  • Bonus scheme Participation in Mattel Incentive Plan (MIP) with the target of 10% of base salary, payout is determined by company and individual performance results
  • Paid time off 25 vacation days (with option to buy up to 5 extra days) + 2 volunteer days/year + a day off on your birthday!
  • Car allowance
  • Cycle to work scheme
  • Employee assistance program Access to Help@Hand (Unum), Modern Health, Headspace, and Maven
Mattel EMEA logo

Mattel EMEA

3.7 Glassdoor

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie®, Hot Wheels®, Fisher-Price®, American Girl®, Thomas & FriendsTM, UNO® and MEGA®, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.Our offerings include film and television content, gaming, music and live events.Since its founding in 1945, Mattel is proud to be a trusted partner in exploring the wonder of childhood and empowering kids to reach their full potential. Mattel EMEA region is comprised of main offices in some of the liveliest, most dynamic cities in the world. Employees grow through diverse learning opportunities and enjoy a variety of benefits designed to create a healthy lifestyle, build their financial future, and enhance their work/life balance.Our purposeWe inspire wonder in the next generation to shape a brighter tomorrow. Our promiseWe create the experiences that capture kids's hearts, open their minds and unlock their potential through play.

London, England, GBR
476 employees (147 in marketing)
62% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
8.1M
Monthly Google Ads Budget
$36.1K
Traffic Source Mix
Search
42.3%
Direct
49.4%
Referral
3.5%
Social
4.1%
Paid
0.6%

Headcount Trend

Current headcount: ~476

Marketing Team

Marketing Team Size
147 (31% of company)
Marketing Roles Posted (Last 30 Days)
2

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