Responsibilities

• Lead senior client relationships across global clinical trial programmes, acting as a trusted strategic partner
• Shape account strategy and brand direction across participant recruitment, engagement and site engagement
• Oversee integrated campaigns from briefing and strategic development through to delivery and evaluation
• Balance scientific accuracy, regulatory requirements and creative excellence across all outputs
• Manage account performance, including budgets, forecasting and commercial outcomes
• Identify opportunities for account growth and meaningful innovation across global trials
• Support, coach and develop account teams, fostering a collaborative and inclusive culture

Requirements

• Extensive experience in account management within a healthcare, pharmaceutical or medical communications agency
• Strong understanding of the clinical trial and healthcare landscape, including compliance and governance
• Proven ability to develop strategic programmes aligned to scientific, regulatory and commercial objectives
• Experience leading and developing teams with a supportive, people‑centred approach
• Confidence working with global clients and geographically dispersed teams
• Clear, credible communication skills with senior internal and external stakeholders
• A thoughtful, data‑informed mindset with a focus on continuous improvement and positive change

Benefits

• Langland offers fantastic benefits to all our employees; full details are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives like:
• 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).