Talkdesk

Brand

3.3

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Talkdesk insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2011

Headquarters

San Francisco, California

Employees

1001-5000

16.3% growth last 12mo

Marketing team

6% of company

23 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Late-stage · Growing 16.3% last 12 months · More mature · Last funding 3+ years ago

Trend

2020-12-28 -> 2025-12-01

Headcount (12 months)

+16.3%

Last funding round

53 months ago

Negative news (120 days)

Risk score1/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

140.2K

Month over month-14.7%

Quarter over quarter+5.3%

Top sourceSearch (50%)

Traffic source mix

50%

Direct

38.5%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

124 competitor sites

Search traffic: 24.3K organic clicks / 855 paid clicks

Organic competitors

Paid competitors

Keyword change

-3,022

Ad budget per month

$135.7K

Average search rank

Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result

8.8 / 5

2.3K reviews saved

Reviews month over month

—

Reviews quarter over quarter

+7.6%

Reviews year over year

+1.4%

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Job openings

Shows open jobs, growth, and role changes.

Main result

33 open jobs

Open jobs trend: +0.1%

Trend

Gartner

Shows Gartner reviews and listed products.

Main result

749 Gartner reviews

Talkdesk is an AI-powered cloud contact center for customer-obsessed companies of all sizes. Talkdesk's goal is to support businesses everywhere to deliver better customer experiences through any channel, and to drive higher customer satisfaction, cost savings, and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution used by over 1,800 companies that aims to combine enterprise scale with consumer simplicity.

Listed products

Reviews

749

Employee range

1,001 - 5,000

Marketing leader strength

Shows how strong marketing leadership looks at company level.

High

Marketing has a strong seat at the table. Typical leader time at company: 1.9 years.

Founder or CEO

Saved founder and CEO profiles.

Tiago Paiva

Founder and CEO

Marketing team size

Shows saved marketing team size.

6% of the company • 23 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 81.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

3.3 / 5

Work-life balance

3.7 / 5

Culture

3.3 / 5

Diversity & inclusion

3.9 / 5

Recommend to a friend

49%

Positive business outlook

44%

Funding

Shows saved funding data.

Total funding

$497.5M

Last raise

Series D

4 years ago

Funding details

Amount raised

$497.5M

Last round

Series D

Last fundraise

4 years ago

News

Shows saved company news.

Provider organizations that invest in cloud-first, AI-powered strategies will thrive

Mar 3, 2025 • Healthcare IT News

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Mar 3, 2025 • Business Wire

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Mar 3, 2025 • Morningstar, Inc.

Marketing leadership

Shows saved marketing leaders.

Cara (Zasoba) Boniecki

Executive Business Partner to the Chief Marketing Officer & the SVP, Customer Care

Neville Letzerich

Chief Marketing Officer

Michael Klein

Director, Product Marketing - Retail, Travel & Hospitality

CMO profiles

Shows saved CMO-level marketing leaders.

Cara (Zasoba) Boniecki

Executive Business Partner to the Chief Marketing Officer & the SVP, Customer Care

Neville Letzerich

Chief Marketing Officer

Talkdesk

Senior Director Industry Marketing - HLS

Contract Social Media Manager

Contract Social Media Manager

Open positions3 open marketing positions

Senior Director Industry Marketing - HLS

Contract Social Media Manager

Contract Social Media Manager

Company overview

People

Marketing leadership

Hiring activity

Headcount trend

Funding

Audience

News

Links

Company stability and risk

Website traffic

Competitors and search

G2 quick view

LinkedIn followers

Job openings

Gartner

Marketing leader strength

Founder or CEO

Marketing team size

First hire or larger team

Glassdoor ratings

Funding

News

Marketing leadership

CMO profiles

Salaries

Company stability and risk

Website traffic

Competitors and search

G2 quick view

LinkedIn followers

Job openings

Gartner

Marketing leader strength

Founder or CEO

Marketing team size

First hire or larger team

Glassdoor ratings

Funding

News

Marketing leadership

CMO profiles