Talkdesk

Brand

3.3

Company overview

Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Founded in 2011

San Francisco, California, USA

1.3K employees (81 in marketing)

www.talkdesk.com

49% recommend to a friend

44% positive business outlook

Salaries

Typical salary range

$99,000 – $149,000

/ yr

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People

Marketing leadership

Cara (Zasoba) Boniecki

Cara (Zasoba) Boniecki

Sr. Executive Business Partner to the Chief Marketing Officer, Chief Technology Officer, & SVP, CX

At the company for 1 year 6 months

Neville Letzerich

Neville Letzerich

Chief Marketing Officer

At the company for 3 years 1 month

Amy Payne

VP, Global Customer, Partner, Regional & Digital Marketing

At the company for 6 years

Kyle Sutton

Vice President, Growth Marketing

At the company for 2 years 8 months

Hiring activity

Open marketing jobs over time

3 open now

Headcount trend

Company growth over the last 12 months

Headcount +16.3% year over year

Funding

Total funding

$497.5M

Last raise

$230M

Series D, 4 years ago

Funding history

Aug 2021

Series D Talkdesk · $230M

Jul 2020

Series C Talkdesk · $143M

Oct 2018

Series B Talkdesk · $100M

Oct 2016

Series A Talkdesk

Oct 2015

Series A Talkdesk · $6M

Jun 2015

Series A Talkdesk · $15M

Audience

Monthly website visitors

140.2K

Month over month-14.7%

Quarter over quarter+5.3%

Top sourceSearch (50%)

Ad budget per month$135.7K

Average search rank49

Traffic source mix

Search

50%

Direct

38.5%

Referral

8.2%

Social

2.3%

Paid referral

0.9%

LinkedIn followers

Follower count and growth

Total followers

320.1K

12-mo growth

+39.2%

Monthly growth

+1.4%

News

Provider organizations that invest in cloud-first, AI-powered strategies will thrive

Mar 3, 2025 • Healthcare IT News

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Mar 3, 2025 • Business Wire

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Mar 3, 2025 • Morningstar, Inc.

Links

www.talkdesk.com

Glassdoor

Open positions

Senior Director Industry Marketing - HLS

Talkdesk

Salt Lake City, UT (On-site)

$203K/yr - $304K/yrIn-houseFull-timeSenior level10+ years exp.

Contract Social Media Manager

Talkdesk

Boston, MA (On-site)

In-housePart-timeIntern/new grad

Contract Social Media Manager

Talkdesk

USA (On-site)

In-houseContractIntern/new grad

3 open marketing positions

Senior Director Industry Marketing - HLS

Talkdesk

Salt Lake City, UT (On-site)

$203K/yr - $304K/yrIn-houseFull-timeSenior level10+ years exp.

Contract Social Media Manager

Talkdesk

Boston, MA (On-site)

In-housePart-timeIntern/new grad

Contract Social Media Manager

Talkdesk

USA (On-site)

In-houseContractIntern/new grad