eGain Corporation

Brand · Software Development

3.4

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Company overview

eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.eGain.com for more information.

Founded in 1997

Sunnyvale, California, USA

767 employees (69 in marketing)

www.egain.com

61% recommend to a friend

50% positive business outlook

People

Founders

Ashu Roy

CEO

Gunjan Sinha

Co-founder, Board of Directors

Marketing leadership

Hiring activity

Open marketing jobs over time

3 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$103.2M

Last raise

$88.5M

Post IPO Equity, 26 years ago

Funding history

Aug 2000

Post IPO Equity EGain Corporation · $88.5M

Jul 1999

Venture Round EGain Corporation · $5.2M

Mar 1999

Series B EGain Corporation · $5.1M

Jun 1998

Series A EGain Corporation · $4.4M

Audience

Monthly website visitors

62.9K

Month over month+35.6%

Quarter over quarter+21.8%

Top sourceDirect (49.2%)

Ad budget per month$0.0

Average search rank37.2

Traffic source mix

Direct

49.2%

38.6%

News

Investors in cash trouble should check out eGain Corp (EGAN)

Dec 9, 2025 • Setenews

eGain Q1 2026 slides: revenue up 8%, AI Knowledge ARR grows 23% YoY

Dec 9, 2025 • Investing.com Nigeria

Earnings call transcript: eGain's Q1 2026 earnings beat estimates, stock plunges

Dec 9, 2025 • Investing.com UK

Links

www.egain.com

Crunchbase

X (Twitter)

Glassdoor

eGain Corporation insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

1997

Headquarters

Sunnyvale, California

Employees

501-1000

9.1% decline last 12mo

Marketing team

9% of company

0 saved employee profiles are linked to this company.

Overall company growth

Shows if the company is growing, flat, or shrinking.

Shrinking 9.1%

LinkedIn headcount is down 9.1% over the last 12 months.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Medium risk

Series C–like · Shrinking 9.1% last 12 months · More mature · Last funding 3+ years ago

Trend

2023-02-27 -> 2026-03-23

Headcount (12 months)

-9.1%

Last funding round

314 months ago

Negative news (120 days)

Risk score4/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

62.9K

Month over month+35.6%

Quarter over quarter+21.8%

Top sourceDirect (49.2%)

Traffic source mix

Direct

49.2%

38.6%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

7 competitor sites

Search traffic: 3.2K organic clicks / 0 paid clicks

Organic competitors

Paid competitors

Keyword change

+172

Ad budget per month

$0.0

Average search rank

37.2

Organic competitors5

Paid competitors5

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Total followers

87.4K

12-mo growth

—

Monthly growth

+1.2%

Job openings

Shows open jobs, growth, and role changes.

Main result

6 open jobs

Open jobs trend: +0.5%

Trend

2023-07-01 -> 2026-02-01

Gartner

Shows Gartner reviews and listed products.

Main result

93 Gartner reviews

eGain is a provider of cloud-based software for customer engagement. With an operating presence spanning North America, EMEA and APAC, eGain's solutions aim to enhance customer experience and optimize service processes while supporting sales across web, social, and phone channels. For over a decade, the company's software has been utilized to consolidate fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs). The company headquarters are located in Sunnyvale, California.

Listed products

Reviews

Employee range

501 - 1,000

Marketing team growth

Shows if the marketing team is growing, flat, or shrinking.

Unknown

We need LinkedIn role growth data for marketing-related functions.

Marketing leader strength

Shows how strong marketing leadership looks at company level.

Low

Marketing leadership appears more mid-level today. Typical leader time at company: 56.4 years.

Founder or CEO

Saved founder and CEO profiles.

Ashu Roy

CEO

Gunjan Sinha

Co-founder, Board of Directors

Marketing team size

Shows saved marketing team size.

9% of the company

Hiring manager

Shows saved hiring contacts for this job area.

Kelsie Patlan

Senior Human Resources Business Partner

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 69.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

3.4 / 5

Work-life balance

3.3 / 5

Culture

3.5 / 5

Diversity & inclusion

3.6 / 5

Recommend to a friend

61%

Positive business outlook

50%

Funding

Shows saved funding data.

Total funding

$103.2M

Last raise

Post IPO Equity

26 years ago

Funding details

Amount raised

$103.2M

Last round

Post IPO Equity

Last fundraise

26 years ago