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28 marketing jobs

VCCP logo
2 months ago

Digital Operations Manager - Loyalty & CRM

VCCP

London, UK (On-site)Full time
Pret A Manger logo
2 months ago

Head of Loyalty and E-commerce

Pret A Manger

London, UK (Hybrid)Full time
2 months ago

Senior Commercial Executive - Player Value & Loyalty

LeoVegas UK

UK (Hybrid)Full time
2 months ago

CRM and Loyalty Executive

TOPPS TILES (UK) LIMITED

UK (On-site)Full time
WillPowders logo
2 months ago

CRM and Loyalty Manager

WillPowders

Manchester, UK (Hybrid)Full time
Arena Entertainment logo
4 months ago

Head of Player Growth, Loyalty & Retention

Arena Entertainment

City of London, Lambeth, UK (On-site)Full time
Arena Entertainment logo
4 months ago

Head of VIP & Loyalty

Arena Entertainment

City of London, Lambeth, UK (On-site)Full time
Expedia Group logo
4 months ago

Senior Global Loyalty Incentives Manager

Expedia Group

London, UK (Hybrid)Full time$155K/yr – $217K/yr
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All Loyalty roles in the UK

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All Loyalty roles in the UK

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28 jobs
VCCP logo

Digital Operations Manager - Loyalty & CRM

VCCP

London, UK (On-site)

AgencyFull-timeMid level
2 months ago
Pret A Manger logo

Head of Loyalty and E-commerce

Pret A Manger

London, UK (Hybrid)

In-houseFull-timeSenior level
2 months ago

Senior Commercial Executive - Player Value & Loyalty

LeoVegas UK

UK (Hybrid)

In-houseFull-timeSenior level
2 months ago

CRM and Loyalty Executive

TOPPS TILES (UK) LIMITED

UK (On-site)

In-houseFull-timeMid level
2 months ago
WillPowders logo

CRM and Loyalty Manager

WillPowders

Manchester, UK (Hybrid)

In-houseFull-timeSenior level5+ years exp.
2 months ago
Arena Entertainment logo

Head of Player Growth, Loyalty & Retention

Arena Entertainment

City of London, Lambeth, UK (On-site)

In-houseFull-timeSenior level
4 months ago
Arena Entertainment logo

Head of VIP & Loyalty

Arena Entertainment

City of London, Lambeth, UK (On-site)

In-houseFull-timeSenior level
4 months ago
Expedia Group logo

Senior Global Loyalty Incentives Manager

Expedia Group

London, UK (Hybrid)

$155K/yr - $217K/yrIn-houseFull-timeSenior level8+ years exp.
4 months ago
Previous12
VCCP logo
VCCP

Digital Operations Manager - Loyalty & CRM

London, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and optimize the operations engine that keeps multiple client projects on track, balancing capacity, processes, budgets, and cross-functional delivery.

  • Build and sustain efficient workflows and digital tools to improve team delivery and utilisation.
  • Anchor cross-team delivery with PM methodologies, forecasting, and financial tracking to hit on-time, on-budget outcomes.
  • Foster a productive environment and partner with department leads to embed best practices that scale.

Job Description

Responsibilities

  • Resource planning and team coordination to ensure optimal utilisation
  • Managing and improving team processes, workflows, and digital tools
  • Supporting talent acquisition, onboarding, and new starter inductions
  • Driving a positive, productive working environment across the team
  • Partnering with department leads to continuously refining operational efficiency
  • End-to-end project management and delivery, ensuring work is on time, on budget, and to a high standard
  • Collaborating closely with Account Management, Planning, and Data teams
  • Managing project finances, including estimates, forecasting, utilisation, and reconciliations
  • Working with Heads of Departments to define, evolve, and embed best practice processes
  • Building strong relationships with internal teams and clients to deliver impactful work

Requirements

  • Proven experience managing CRM, loyalty, and data-led projects in an agency or similar environment
  • Strong operational mindset with experience improving team processes and workflows
  • Confident in managing budgets, forecasting, and financial tracking
  • Comfortable working across multiple projects and priorities in a fast-paced environment
  • Experienced in using a variety of project management methodologies and frameworks
  • Proactive in driving best practices, mentoring others, and contributing to team development
VCCP logo

VCCP

VCCP is the global challenger network for challenger brands. We create enduring brand platforms that deliver value for our client's businesses and enable diverse creative ideas of exceptional quality. Our clients are the world’s most recognisable challenger brands, including Google, White Claw, Cadbury, Virgin Media O2, Cathay Pacific and Canon.

London, England, GBR
949 employees (314 in marketing)
www.vccp.com

Traffic Signals

Monthly Visitors
60K
Traffic Source Mix
Search
48.5%
Direct
40.6%
Referral
7%
Social
2.3%
Paid
1%

Headcount Trend

Current headcount: ~949

Marketing Team

Marketing Team Size
174 (18% of company)

Recent News

TfL and VCCP launch campaign to educate people to be active bystanders
Oct 13, 2025 • Creative Salon
BBH London hires creative director from VCCP
Oct 3, 2025 • Campaign
Yan Elliott joins VCCP to lead Barclays creative business
Sep 25, 2025 • More About Advertising
VCCP Welcomes Yan Elliott
Sep 25, 2025 • Little Black Book
Yan Elliott joins VCCP as creative director
Sep 25, 2025 • Campaign
De’Longhi appoints VCCP as UK & Ireland creative agency of record
Sep 5, 2025 • VCCP
De’Longhi appoints VCCP as creative and strategic agency
Sep 5, 2025 • Campaign
Evergreen appoints VCCP as global integrated agency of record
Sep 2, 2025 • VCCP
Co-op Funeralcare appoints VCCP as integrated agency
Aug 29, 2025 • VCCP
VCCP and O2 celebrate the power of connection
Aug 22, 2025 • Creative Salon
O2 makes long-distance father/daughter connection to flag up its network coverage
Aug 22, 2025 • Campaign UK More Latest RSS Feed
Direct Line gets a cheeky reboot with bold new campaign by VCCP
Aug 5, 2025 • Creative Boom
VCCP handed creative account for DfE's further education teacher recruitment
Jul 2, 2025 • Campaign
Barclays and VCCP Launch Cinematic Wimbledon Campaign Starring Frances Tiafoe
Jun 25, 2025 • VCCP
VCCP Wins 7 Cannes Lions | Top UK Independent Agency 2025
Jun 24, 2025 • VCCP
Digital Craft Lions: VCCP London and Nomint London bagged Silver
Jun 17, 2025 • Creative Salon
O2 and VCCP Launch Roaming Campaign Celebrating Spontaneous Summer Travel
Jun 2, 2025 • VCCP
VCCP promotes David Masterman to ECD
May 30, 2025 • Campaign UK More Latest RSS Feed
VCCP Wins at D&AD and Shorty Awards 2025 | Award-Winning Creative
May 23, 2025 • VCCP
Hacking the Attention Economy: Groundbreaking research from VCCP Media and Dr Karen Nelson-Field proves brands with distinctive assets can drive results in just 1.5 seconds
May 16, 2025 • Marketing Communication News
VCCP Media and Dr Karen Nelson-Field Reveal How to Drive Results in 1.5 Seconds
May 16, 2025 • VCCP
VCCP to leave Victoria offices behind after 23 years
May 6, 2025 • Campaign
Tom Wigley joins VCCP Media
Apr 29, 2025 • VCCP
Barclays selects VCCP for creative account
Apr 4, 2025 • Campaign
Sophie Maunder leaves VCCP to launch maternity coaching firm
Apr 4, 2025 • Campaign UK More Latest RSS Feed
VCCP Expands Social Team to Boost Brand Innovation and Engagement
Mar 21, 2025 • VCCP
VCCP bolsters social team with new strategy chief
Mar 21, 2025 • Campaign UK More Latest RSS Feed
School Reports 2025: VCCP
Mar 17, 2025 • Campaign
VCCP Named Global Creative Agency for The All England Lawn Tennis Club & Wimbledon
Mar 13, 2025 • VCCP
The All England Lawn Tennis Club Appoints VCCP as Global Creative Agency of Record
Mar 13, 2025 • Little Black Book
VCCP tops the new business league and hires six new creatives
Mar 12, 2025 • More About Advertising
VCCP, Uncommon and VML top AAR new-business ranking
Mar 11, 2025 • Campaign
VCCP bolsters firepower, hiring three new creative duos
Mar 11, 2025 • VCCP
Work Experience: VCCP ad school – 7th - 11th July 2025
Mar 4, 2025 • VCCP
VCCP hires top strategists to lead on two global clients
Feb 19, 2025 • VCCP
VCCP Media bolsters offering with senior strategy and creative hires
Feb 13, 2025 • VCCP
VCCP appoints first head of strategy, loyalty and CRM
Feb 13, 2025 • DecisionMarketing
Direct Line goes to VCCP
Jan 27, 2025 • More About Advertising
VCCP starts working on a project for Seagram’s
Jan 24, 2025 • VCCP
Chris Birch and Jonny Parker Appointed as Joint Chief Creative Officers at VCCP
Jan 20, 2025 • Little Black Book
VCCP promotes Chris Birch and Jonny Parker to joint CCOs
Jan 20, 2025 • Campaign
VCCP Health Continues Growth in North America with Appointment of Cassandra Sinclair as President
Jan 15, 2025 • VCCP
Cadbury releases new film 'Memory' created with VCCP (and try not to cry)
Jan 14, 2025 • Creative Boom
PopCorners and VCCP launches first global campaign to capture curiosity with a ‘a twist
Dec 5, 2024 • VCCP
VCCP: Always evolving
Nov 28, 2024 • Creative Salon
The National Lottery reveals first Christmas campaign with VCCP and Hearts & Science
Nov 25, 2024 • VCCP
VCCP wins Gold in Marketing Week Agency Of The Year
Nov 8, 2024 • VCCP
VCCP Opens Girl&Bear Prague | LBBOnline
Mar 1, 2024
Movers & Shakers: Adam & Eve/DDB, Wavemaker, VCCP, Havas, OMG, St Luke's, Dentsu, Assembly and more
Feb 7, 2024
VCCP restructures Cowry management team with view to global expansion
Feb 7, 2024 • Campaign
James Shoreland and Will Parrish to Lead VCCP Media | LBBOnline
Feb 6, 2024
VCCP's Digital and Innovation Company Bernadette Expands ...
Nov 21, 2023 • Little Black Book
VCCP’s Digital and Innovation Company Bernadette Expands Global Footprint into Czechia
Nov 8, 2023 • LBBOnline
Keep Britain Tidy hires VCCP London to stub out cigarette litter
Sep 25, 2023 • Campaign