CRM Loyalty Executive Apprentice - Level 4

Maple Cross, Hillingdon, UK (On-site)

Salary Not AvailableIntern/New GradContract

Posted 2 months ago

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Job Summary

Own loyalty strategy and analytics, shaping renewal propensity and customer journey improvements.

  • Own loyalty strategy and analytics, shaping renewal propensity and customer journey improvements.
  • Data-enabled marketing execution and dashboard updates across SQL, Power BI, and SFMC data.

Job Description

Own loyalty strategy and analytics, shaping renewal propensity and customer journey improvements.

  • To analyse contract and customer data to identify propensity and trend on renewals and customer behaviours (on customer loyalty and customer journey)
  • To develop and implement the Loyalty strategy
  • To monitor and answer questions and requests from the other parts of the business and our partners (Account managers, OEM, suppliers) through the CRM mailbox
  • Understand, update, and improve dashboards
  • Analyse and Prepare presentations for various committees
  • Assist the deployment of Power query and Power BI
  • Assist in the improvement of the customer portal look and feel and effectiveness
  • Assist the elaboration and execution of customer surveys using Sales Force Marketing Cloud and customer panels from the data perspective
Mobilize Financial Services logo

Mobilize Financial Services

As a partner caring for all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group whose activity started almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French Bank specializing in automotive financing and services for customers and dealers of Renault Group brands, and also for Nissan and Mitsubishi brands. We help the brands Renault, Dacia, Alpine, Renault Samsung Motors, Nissan, Infiniti, Datsun and Mitsubishi to distribute their cars worldwide. We offer finance and services addressing all their customers, individuals and businesses, buying new and used cars. With operations in 35 countries and nearly 4,000 employees, the group financed the purchase of nearly 1.3 million vehicles in 2025 and sold 3.6 million services.

Founded in 1974
Paris, Île-de-France, FRA
3.8K employees (147 in marketing)

Traffic Signals

Monthly Visitors
135.6K
Traffic Source Mix
Search
13.5%
Direct
19.9%
Referral
59.8%
Social
2%
Paid
0%

Headcount Trend

Current headcount: ~3.8K

Marketing Team

Marketing Team Size
147 (4% of company)

Funding

Total Funding
$4.6B
Last Raise
$873.8M
Debt Financing, 7 months ago

Funding History

  • Oct 2025
    Debt Financing ‱ $873.8M
  • Sep 2025
    Debt Financing ‱ $473M
  • Aug 2025
    Debt Financing ‱ $863.9M

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