ZIMMERMANN - Brand Specialist/Client Advisor - Selfridges London - Full-Time/Permanent contract

London, UK (On-site)

Salary Not AvailableFull time

Posted 3 months ago

Job Description

Our Brand Story

ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.

Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth.

Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued.

The Opportunity

ZIMMERMANN is seeking an Brand Specialist to join our (Corner Selfridges) team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN.

Key Responsabilities :

  • Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
  • To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
  • Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
  • Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
  • Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
  • Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

What you will bring :

  • Previous sales experience in luxury designer fashion
  • Excellent client service skills and a passion for exceeding client expectations
  • A professional, welcoming character and presentation
  • High attention to detail
  • Knowledge of luxury fashion
  • Excellent organisational skills and problem-solving ability
  • A passion for exceeding client expectations
  • Ability to build ongoing rapport with clientele
  • Ability to work independently and as part of a team
  • A calmness to work under pressure

This is an opportunity for applicants who strive for excellence in their field.

Why Join ZIMMERMANN?

· Access to tailored development plans and learning opportunities

· Generous employee benefits and product discounts

· Clear pathways for career progression within a global organisation

· A collaborative, high-performing, and inclusive team culture

Next Steps

If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you.

Please note that only shortlisted candidates will be contacted.

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.

Zimmermann logo

Zimmermann

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at New York Fashion Week. They maintain showrooms in Sydney, London, Paris, New York and Los Angeles. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, Europe and the USA including flagship stores on Madison Ave in New York and Melrose Place in Los Angeles.

Founded in 1991
Rosebery, New South Wales, AUS
1.5K employees (242 in marketing)