Visual Merchandising Communications Coordinator
London, UK (Hybrid)
Salary Not AvailableFull time
Posted 6 weeks ago
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Job Description
Description
We are seeking an enthusiastic and resourceful Visual Merchandising Communications Coordinator to join us on our exciting journey to improve our instore retail experience. Mountain Warehouse has been growing consistently over the years with over 400 stores across 3 brands covering 9 countries. This is an exciting time to join our business during its growth period. We are looking for an experienced Visual Merchandising Coordinator who is commercially minded with the ability to coach, train, inspire and clearly communicate the Mountain Warehouse Visual Merchandising vision across all of our retail stores. (900-16,000 square feet)
Key Responsibilities
VM Strategy
- Work with the Commercial Visual Manager to create the current and future VM strategies
- Use feedback and learnings from previous seasons to propose new ideas to continue to improve sales density and the customer shopping experience in store
- Bring creative ideas to the table, with awareness of competitor activity and market trends
- Train and roll out these strategies through the use of communications with the wider VM team and store guidelines
VM Coordination
- Drive overall communication with the Field and Regional VM teams
- Conduct regular meetings and catch ups with the Field and Regional VM teams ensuring the teams have all required information to implement guidelines and campaigns in store
- Collate feedback from guideline and campaign implementation to feed into future strategies and communications
Promotions
- Actively feed into Print briefing meetings to ensure all required POS is created for instore promotions
- Understand the promotional strategy and identify commercial ways to engage our customers in the most effective way
- Review weekly promotional guidelines in store promotions
Campaigns
- Actively feed into Campaign planning – driving the VM strategy and ensuring everything is included that is required to deliver it
- Manage the VM critical path for the campaign launch ensuring each step is delivered on time
- Work cross functionally to ensure delivery of the campaign is achievable and manageable for stores
- Ensure guidelines and communication is regionally specific and clear and concise for stores to deliver great implementation
- Work collaboratively with the Promotions Coordinator and Campaign Marketing Manager to deliver the final store communications
Team Management
- Manage the Visual Merchandising Communications Assistant: outlining clear objectives and assessing outcomes, overseeing delivery of their remit, reviewing performance, and ensuring training & development objectives are met.
Store Visits
- Conduct monthly store visits – taking learnings and next steps, feeding back to the wider Commercial team and actioning in future VM strategies
We would like to meet someone who is
- Is a confident leader with strong communication skills who can coach, train, and inspire teams of all levels to work towards visual excellence.
- Has High standards with an eye for detail and a determination to get the job done and done well
- Advanced experience in Adobe Photoshop, InDesign and Microsoft Publisher
- Competent in Microsoft Office tools including Excel, Teams and Outlook
- Previous experience of introducing AI tools for VM preferable
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
About Mountain Warehouse
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
Mountain Warehouse
Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally.To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us.We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.
