Responsibilities

• Team Leadership – Lead, coach, and develop the Marketing Operations team, ensuring high performance, accountability, and continuous learning.
• Work Planning & Prioritisation – Manage team capacity, allocate resources, and prioritise operational activities to meet business and marketing objectives.
• Stakeholder Management – Serve as the primary escalation point for operational issues and build strong relationships with internal stakeholders and external vendors.
• Performance Management – Monitor and report on operational KPIs, vendor performance, and team effectiveness, driving continuous improvement.
• Vendor Onboarding - Manage the full onboarding journey, from documentation collection and compliance checks to coordinating with Procurement, Legal, Finance, and IT.
• Contract & Legal Coordination - Facilitate the drafting, reviewing, and signing of MSAs, SOWs, NDAs, and renewals. Track contract lifecycles and ensure all agreements meet internal standards.
• Creative operations – work with marketing teams, brand teams, studio and 3rd party creative teams for integrated creative production, testing and improvements operational model
• Payments & Finance Ops - Oversee purchase orders, invoice submissions, payment follow‑ups, vendor queries, and budget tracking to ensure financial accuracy and timely processing.
• Vendor System Integrations - Work closely with IT and marketing teams to integrate new tools, platforms, and APIs, ensuring they meet technical, security, and functional requirements.
• Operational Compliance - Ensure all vendor activities adhere to internal procurement, finance, information security, and legal policies.

Requirements

• At least 2-3 years’ previous leadership and people management experience.
• Previous experience in mentoring and coaching team members to maximize individual contribution to overall department objectives.
• Proven experience in vendor management, marketing operations, procurement support, or financial operations.
• Strong understanding of contracts, SOWs, procurement workflows, and vendor compliance.
• Experience managing POs, invoicing, budgets, and payment tracking.
• Excellent organizational and project management skills, with strong attention to detail.
• Ability to coordinate with cross‑functional teams and manage multiple vendors simultaneously.
• Strong communication skills and the ability to simplify complex processes for stakeholders.
• Tech‑savvy mindset with the ability to learn new systems quickly.

Preferred

• Experience working with iGaming, Fintech, SaaS, or large‑scale technology vendors.
• Understanding of information security, data privacy, or risk management processes.
• Hands‑on experience with procurement systems (e.g., Business Central, Ariba), finance systems, or workflow tools.
• Ability to contribute to process automation or operational optimisation initiatives.
• Interest in marketing tools, data platforms, or integrations
• Familiarity with marketing tech stacks, CRM platforms, or analytics tools
• Bachelor's degree in Marketing, Business Administration, Commerce, Data Analytics, or a related field

Benefits

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
• Vitality Health Care
• Unum Dental
• Life Assurance & Income Protection
• Tusker car scheme
• Cycle to Work
• Retail discounts