Responsibilities

• Assisting with Open Days
• Saturday 10 October 2026
• Saturday 14 November 2026
• Friday 25 June 2027
• Saturday 26 June 2027
• Assisting with Offer-holder Visit Days:
• Saturday 13 February 2027
• Saturday 6 March 2027
• Saturday 20 March 2027
• Saturday 17 April 2027

Requirements

• Successful candidates must be current undergraduate students studying a College of Arts and Law subject, including students commencing their studies in September 2026
• Ideally able to offer a minimum 2 year commitment to being an ambassador – students are hired with the intention of renewing the contract every academic year until graduation
• Enthusiasm for the University, the College and your area of study
• A good knowledge (or willingness to gain knowledge) of the University, campus and its student support services
• A good level of English language is required in both written and verbal communication
• A professional approach to work, including being able to represent the University and its brand consistently and appropriately
• Reliable, punctual, organised and conscientious
• Customer service skills, including the ability to stay calm, friendly and helpful when interacting with people and under pressure
• The ability to take initiative and resolve problems when needed
• Confident and comfortable appearing on camera (where applicable)

Preferred

• - None explicitly listed as separate items in description; see requirements for details.

Benefits

• Gain experience and confidence in dealing with people from a wide range of diverse backgrounds
• Develop a range of skills and experiences for your CV, including evidence of effective teamwork, leadership, communication and public speaking
• Receive a comprehensive package of training sessions
• Earn points towards the Birmingham Award
• Gain a reference for future vacation/graduation work