Responsibilities

• Content Creation & Storytelling Produce high-quality, engaging content (video, photography, reels, graphics, copy) that reflects the energy, diversity and premium positioning of The Island Quarter. Capture on-site content across restaurants, bars, events, live music, activations and community initiatives. Build compelling narratives around chefs, menus, suppliers, behind-the-scenes moments and guest experiences.
• Social Media Management Manage daily posting, scheduling and optimisation across Instagram, TikTok, Facebook, LinkedIn and emerging platforms. Maintain distinct tone-of-voice guidelines for each venue while ensuring consistency across the wider Island Quarter brand. Monitor trends, hashtags, audio and platform updates to keep content fresh and competitive.
• Campaigns & Activations Plan and execute social campaigns for launches, seasonal events, new menus, partnerships and ticketed experiences. Collaborate with marketing, PR, events and culinary teams to ensure content aligns with commercial goals. Support paid social campaigns with creative assets and audience insights.
• Community Engagement Respond to comments, messages and guest interactions in a warm, brand-aligned manner. Build relationships with local influencers, creators, press and community partners. Identify UGC opportunities and encourage guest participation.
• Analytics & Reporting Track performance across all platforms, producing weekly and monthly reports. Use insights to refine content strategy, improve engagement and support commercial KPIs. Benchmark against local competitors and national hospitality trends.
• Brand Development Uphold brand guidelines and visual identity across all content. Contribute creative ideas for new formats, series, collaborations and storytelling angles. Support the evolution of The Island Quarter’s digital presence as new venues open.

Requirements

• Demonstrable experience in social media management, content creation, or digital marketing within hospitality, leisure, events, lifestyle, or a similar consumer‑facing sector.
• Strong portfolio showcasing videography, photography, Reels/TikTok content, and brand‑aligned storytelling.
• Proficiency with Canva, CapCut, Lightroom, or equivalent content‑editing tools.
• Solid understanding of social media algorithms, platform behaviours, and current digital trends.
• Ability to produce high‑quality, platform‑native content quickly and consistently.
• Strong copywriting skills with the ability to adapt tone‑of‑voice across multiple brands.
• Confident capturing content in fast‑paced hospitality environments (service, events, live entertainment).
• Please note, this role is only open to candidates located in and with the right to work in the UK.

Benefits

• Excellent benefits including private healthcare, corporate gym discount, F&B discount, multiple training and development programmes, cross exposure to our growing portfolio of venues, restaurants and events in the UK and beyond, ongoing career progression and more!