Responsibilities

• Manage all of Twist’s social channels day to day. That means Instagram, TikTok, Facebook and LinkedIn, with Instagram and TikTok as your main focus
• Create original content in and out of the museum. You’ll shoot on site every week and also take Twist’s ideas out into London
• Be the social face of Twist. You’ll appear on camera regularly and build a presence our audience recognises and comes back for
• Handle engagement properly, which means replying, joining conversations and building relationships with the people who follow us
• Plan content for different audiences, from families and students to date nights, tourists and corporate bookers, and know which formats work for each
• Work closely with the museum team, our Curator and visiting influencers to turn what happens in the space into content worth sharing
• Track engagement, reach, retention and audience metrics across every channel, and use what you find to decide what to make next
• Spot trends early and judge which ones suit Twist and which ones don’t

Requirements

• 3+ years managing social channels for a brand, venue, creator or agency, with real ownership of Instagram and TikTok
• Comfortable on camera. You can present, talk to a lens and carry a brand’s personality without it feeling forced
• A maker. You can shoot, cut and publish strong short-form video yourself, quickly, without waiting on anyone
• Fluent in Instagram and TikTok. You know what’s working this week, and why
• Good with numbers. You’re at home in native analytics and can explain what changed, what caused it and what you’d do next
• Curious. You’re drawn to the odd and the surprising, and you want to make people look at things differently
• Self-directed. As our first dedicated social hire you’ll shape the role, set the rhythm and drive your own ideas from start to finish
• A collaborator. You’re comfortable pulling in the museum team, influencers and our Curator to make things happen

Benefits

• Casual dress
• Company events
• Company pension
• Flexitime
• Sick pay
• Work from home