Responsibilities

• Act as a key day-to-day contact for clients, managing communications and updates
• Lead client calls, presentations and project discussions
• Build strong client relationships and ensure a high standard of service
• Manage feedback and approval processes across clients and internal teams
• Lead the planning and management of social media calendars across multiple platforms
• Oversee the journey of content from planning and briefing through to publishing
• Ensure content is delivered on time, on brief and aligned with platform best practice
• Work closely with strategy and creative teams to ensure strong social-first execution
• Manage the delivery of social campaigns across client accounts
• Coordinate teams across strategy, creative and production to ensure smooth rollout

Requirements

• 3–4 years experience within an agency or social media environment
• Strong organisation and project management skills
• Clear, confident and professional communication
• Excellent attention to detail
• A proactive mindset with the ability to manage multiple projects
• A collaborative approach and positive team attitude
• A genuine interest in social media and internet culture
• Social Knowledge - Strong understanding of major platforms (Instagram, TikTok, LinkedIn, Facebook)
• Social Knowledge - Experience managing social content calendars and campaigns
• Social Knowledge - Understanding of formats, platform behaviours and best practices

Benefits

• Flexible working (2 days remote, 3 in office)
• 25 days annual leave
• External & internal dedicated training & development programmes
• Summer Friday early finish hours
• Private Medical Insurance & wellbeing perks through Vitality
• Cycle to work scheme
• Regular team socials & a calendar of activities
• Macbook & work phone (if required)