Social Media & Engagement Coordinator

Crewe, Cheshire East, UK (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 8 days ago

Job Summary

Own and produce engaging social content across platforms, turning launches and campaigns into compelling media while coordinating with cross-functional teams and leveraging data to optimize performance.

  • Lead the creation of content across multiple platforms and formats.
  • Capture and edit video and image assets for social and email campaigns.
  • Use insights to continuously improve engagement and performance.

Job Description

Responsibilities

  • Creating engaging content across TikTok, Instagram, Facebook, YouTube, Pinterest and LinkedIn.
  • Shooting and editing videos, reels, shorts, images and graphics for social and email.
  • Visiting our stores, launches and events to capture authentic, on-brand content.
  • Keeping up with the latest trends, viral formats and competitor activity to keep Ryman relevant.
  • Turning product launches, campaigns and business priorities into compelling content.
  • Using gamification tools to create fun and engaging social and email campaigns.
  • Working with teams across the business to deliver content that supports our wider customer and marketing plans.
  • Monitoring and reporting social performance, using insights to continuously improve our content and engagement.

Requirements

  • Experience creating content for social media, ideally with at least one year in a social media or content-focused role.
  • A strong understanding of social platforms, trends and what makes content stand out.
  • Excellent copywriting skills and a natural creative flair.
  • Confidence creating and editing engaging video and visual content.
  • A curious, commercially aware mindset with a genuine interest in social media and new technology.
  • Excellent organisation and prioritisation skills, with the ability to manage multiple projects and react quickly to opportunities.
  • A proactive, can-do attitude and the confidence to work with stakeholders across the business.
  • An analytical approach, with the ability to understand performance data and turn insights into action.
  • Flexibility to occasionally work outside normal hours and travel to stores and events when needed.

Benefits

  • Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.
  • Generous holiday allowance plus an extra wellbeing day to recharge.
  • Tailored training, structured career progression, and funded apprenticeship programmes.
  • Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.
  • A collaborative team with recognition awards and regular social events.
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Ryman

4.0 Glassdoor

Empowering Everyday Productivity with Creativity, Convenience, and Care.Ryman is a trusted British brand with a proud heritage dating back to 1893. Today, we’re more than just stationery—we’re a destination for creativity, learning, working, and essential everyday services.With over 190 stores nationwide and a thriving online presence, we help our customers stay organised, inspired, and connected. From premium stationery and office supplies to expert printing, binding, parcel delivery, money transfer and tech services, Ryman supports life’s big and small moments—whether you're heading back to school, launching a business, or sending a gift abroad.We’re proud partners of brands like HP, Legami, DHL, Western Union, and many more—offering high-quality products, innovative services, and community value all under one roof. Our friendly teams and locally rooted stores make us a reliable choice across generations.As we evolve, our mission remains simple: to make everyday tasks easier, more creative, and more rewarding.

GBR
867 employees (32 in marketing)
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
16 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
706.4K
Monthly Google Ads Budget
$691
Traffic Source Mix
Search
66.8%
Direct
15.4%
Referral
3.9%
Social
2.4%
Paid
6.5%

Headcount Trend

Current headcount: ~867

Recent News

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Social Media & Engagement Coordinator

Ryman · Crewe, Cheshire East, UK · On-site