Responsibilities

• Plan, film, and edit engaging short-form video content (Reels, TikTok, Shorts)
• Manage day-to-day posting, scheduling, and community management across Instagram, TikTok, Facebook, and other social channels
• Respond to comments and DMs in a timely, on-brand manner
• Stay on top of social trends, formats, and platform changes
• Support influencer and partner content collaborations where relevant
• Create and schedule engaging email content, from newsletters and promotions to lifecycle and post-booking journeys
• Work with the wider marketing team to plan CRM campaigns around key promotions and seasonal moments
• Help maintain segmentation and personalisation within our CRM platform
• Monitor open rates, click-throughs, and engagement to improve future content
• Create supporting content assets for web, social, and email that keep our brand voice consistent

Requirements

• Experience in a social media, content, or CRM/email marketing role
• A strong eye for content; confident filming and editing short-form video using tools such as CapCut, Premiere Rush, or similar
• Excellent written communication skills, able to adapt tone of voice across channels
• Some experience with email marketing or CRM platforms is a plus, but willingness to learn is just as important
• Organised, proactive, and comfortable managing multiple pieces of content and campaigns at once
• A genuine interest in social media trends, travel, or the attractions and leisure sector is a big advantage

Preferred

• A genuine interest in social media trends, travel, or the attractions and leisure sector is a big advantage
• Some experience with email marketing or CRM platforms is a plus, but willingness to learn is just as important

Benefits

• Flexible working — 3 days office / 2 days home
• Paid time off (A/L Policy)
• Parental leave and a pro-children mindset
• Real career growth, including set development days and team offsites
• A supportive, ambitious culture that celebrates wins together
• An exciting and supportive environment with ambitious people, a relaxed office atmosphere and a team who celebrates all wins and life events from Christmas parties to new family members.