Social Media & Community Executive

Croydon, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 3 weeks ago

Job Summary

You will own the end-to-end social content strategy and execution, leading calendar planning, creator outreach, and cross-functional collaboration to grow reach and engagement across platforms.

Job Description

Responsibilities

  • Social Content & Channel Growth: Plan, create and publish engaging content across TikTok, Instagram and emerging platforms, focused on growing reach and engagement.
  • Content Calendar & Campaign Alignment: Own and maintain the social content calendar, aligning activity with wider marketing priorities and campaigns.
  • Creative Testing & Trends: Test new formats, hooks and ideas. Stay ahead of platform trends and proactively suggest new opportunities.
  • Community & Reputation Management: Engage with audiences, monitor brand conversations and maintain a strong, professional brand presence.
  • Creator & Ambassador Outreach: Identify, recruit and nurture relationships with creators and brand ambassadors to expand reach and credibility.
  • Cross-Functional Collaboration: Work closely with content, medical, design and legal teams to ensure content is engaging, accurate and compliant.
  • Tools & Workflow Efficiency: Confidently utilise relevant tools (e.g. scheduling, social listening, analytics, AI-assisted workflows) to optimise planning, publishing and reporting processes.
  • Performance & Optimisation: Monitor platform performance, analyse insights, and refine strategy based on data.

Requirements

  • Enthusiastic about social media, influencer marketing, and community management, with a willingness to learn and grow in the role
  • Strong understanding of social media platforms, including short-form & long-form content dynamics
  • Ability to spot trends and adapt them appropriately for the brand, audience, and regulatory requirements
  • Strong communicator
  • Creative thinker with a bias toward action
  • Comfortable suggesting ideas and taking initiative
  • Organised and able to manage multiple workstreams
  • Commercial awareness
  • Willingness to appear on camera if required

Preferred

  • Experience in healthcare, wellness or regulated industries is a bonus

Benefits

  • Additional leave
  • Canteen
  • Company pension
  • Free parking
  • Gym membership
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Work from home
Hexpress Healthcare Ltd logo

Hexpress Healthcare Ltd

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
724

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31
Hexpress Healthcare Ltd logo

Social Media & Community Executive

Hexpress Healthcare Ltd · Croydon, UK · Hybrid