Responsibilities

• Publish. Own scheduling and publishing across platforms. On time, correctly formatted, on strategy. Every time.
• Optimise. Adapt every asset for the platform it lives on. Captions, formats, structure, feed behaviour. Nothing goes live half-fit.
• Plan. Run the content calendar with the team. Keep the mix right: always-on, campaign, reactive.
• Listen. Watch the conversation. Flag the trends, the moments and the openings worth jumping on, and keep responses fast and on tone.
• Prove it. Track engagement, reach, retention and CTR. Turn that into clear feedback for the wider team. Say what to scale, what to fix, what to cut.
• Go global. Support publishing and local adaptation across markets, so what works in one lands properly in the next.
• Keep it moving. Own the publishing workflows and approvals. Spot the friction, fix it, learn.

Requirements

• Minimum four years agency experience in a similar role. Consumer or FMCG is a bonus. Agency, in-house or embedded studio, all good.
• Real, working knowledge of platforms and behaviour: TikTok, Instagram/META, YouTube/Shorts, Pinterest, Snap. Algorithms, best practices and changes.
• Experience publishing at volume across multiple platforms and markets.
• Calendar control. Multiple workstreams, hard deadlines, no wobbles.
• Detail-oriented. Accuracy, formatting, timing.
• Comfort with performance data and the ability to turn it into feedback we can act on.
• Strong coordination across creative, strategy, data and client teams. You keep people aligned without chasing.
• Experience with developing proactive community management strategies.

Preferred

• Multi-market or embedded studio experience. Creator or influencer campaign coordination.
• Formal qualifications welcome, not required. Equivalent experience counts, whether it came from work, studying or teaching yourself.

Benefits

• 28 days holiday plus a two week switch off at Christmas
• WFH Mondays and Fridays, London studio Tues to Thurs
• 4pm Friday finishes, every single week
• 5% pension contribution
• Dog friendly office
• Good coffee, better snacks
• Real room to grow