Responsibilities

• Actively monitor weekly proposition performance.
• Support the planning and execution of short- and long-term commercial initiatives for your service proposition.
• Coordinate and execute commercial testing plans across key eCommerce pages to optimise customer consent flows, programme opt ins, and the end to end subscriber journey.
• Analyse customer psychology and friction points to identify commercial opportunities, testing new ideas to improve the online shopping experience.
• Manage the end to end delivery of targeted CRM, onsite marketing, and promotional campaigns, navigating design, approvals, tech handovers and go lives.
• Support PO squads by helping to outline commercial requirements for technical enhancements.
• Conduct in depth analysis of competitor propositions, pricing models, and consumer trends to inform our growth strategies.
• Work within compliance guidelines and support the team in ensuring materials meet relevant regulations, including FCA Consumer Duty.

Requirements

• Experience within a similar role.
• Experience in tracking, reporting on and analysing KPIs, reviewing data and making decisions that drive impact.
• A strong commercial acumen.
• Thinking big while sweating the details, balancing commercial awareness with flawless execution.
• Experience coordinating projects or a strong ability to organise tasks in a fast paced environment.
• Excellent communication, presenting complex ideas clearly and collaborating with stakeholders across the business.
• Consistently hitting targets and thriving on delivering measurable results
• Adaptability, resilience, and maintaining a positive attitude under pressure in a fast moving environment.
• Proactive self starting, spotting opportunities, and confidently challenging the norm.
• Exceptional organisational skills, documentation, and administrative abilities.

Preferred

• Experience in services marketing (e.g., delivery propositions or financial services) is a bonus.
• Experience with FCA regulation is a bonus but not required.

Benefits

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking