Responsibilities

• Develop, implement and oversee social media strategies across multiple clients and social platforms.
• Take ownership of key client accounts, acting as a senior social contact and providing confident, strategic recommendations.
• Directly line manage members of the Social team, providing regular 1:1s, feedback, coaching and development support.
• Set clear expectations for direct reports and support them in managing priorities, workloads and client deliverables.
• Review the quality of work produced across your accounts and team, providing constructive feedback and ensuring consistently high standards.
• Lead the development of social-first content strategies, channel plans and creative recommendations based on client objectives, audience behaviour and platform insights.
• Maintain an excellent understanding of platforms including TikTok, Instagram, Facebook, YouTube and emerging social channels.
• Stay ahead of social trends, platform developments, cultural moments and changes in audience behaviour, identifying opportunities for our clients.
• Work closely with Creative Strategy, Influencer, Client Services and other teams across Campfire to deliver integrated campaigns.
• Oversee content planning and delivery, ensuring work is strategically sound, creatively strong and delivered to deadline.

Requirements

• Significant experience within social media, ideally within an agency environment
• Previous experience operating at Senior Social Media Manager level or equivalent
• Demonstrable experience directly managing, coaching and developing team members
• Strong understanding of social-first strategy and content across platforms including TikTok, Instagram, Facebook and YouTube
• Excellent knowledge of social media trends, platform developments, audience behaviours and digital culture
• Experience managing multiple client accounts, campaigns and priorities simultaneously
• Strong strategic thinking with the ability to turn business and client objectives into effective social strategies
• Confident client management skills, with experience presenting and providing strategic recommendations to senior stakeholders
• Strong understanding of social analytics and the ability to turn performance data into actionable insights
• Excellent written and verbal communication skills

Benefits

• 25 days annual leave, plus Bank Holidays, christmas shutdown, the day for your birthday
• Loyalty Holidays (accrue 1 extra day per anniversary year up to 5 extra days)
• X2 wellness days or £100 allowance
• Hybrid working (2 days in the office, three days from home)
• Flexi-hours, our full hours are 9-5:30, but core hours are 10-4:00, the remaining hours outside of this (if you're an early bird or night owl) are up to you to decide when to work
• Discretionary Bonus (this will be part fixed salary % and part flexi % based on performance metrics - all bonuses are subject to business performance)
• Monthly Campfire value awards
• Free fruit, snacks and plenty of beverages to keep you full for the day
• Regular social events including the big summer and christmas parties
• Enhanced maternity, paternity, adoption leave, shared parental and fertility journey support policies