Responsibilities

• Digital Marketing Lead digital marketing across London Museum’s food and drink brands while supporting the wider Green & Fortune portfolio. Develop activity that grows audiences, increases bookings and supports commercial performance.
• CRM & Customer Journeys Champion our CRM activity by creating engaging email campaigns, customer journeys and loyalty initiatives. Use customer insight and data to improve communication, encourage repeat visits and build stronger relationships with our guests.
• Social Media & Content Lead organic and paid social media activity and create content that brings our brands, venues, food and people to life. Develop engaging campaigns that attract new audiences and drive engagement.
• Websites & Performance Take ownership of website content, SEO and PPC activity. Continually improve user experience, traffic and conversion while tracking and reporting performance and identifying future opportunities.
• Creativity Create engaging marketing assets across digital and print using Canva, Adobe InDesign and CapCut. Support photography, video and campaign development across multiple brands.
• Collaboration Work closely with colleagues across marketing, sales and operations to develop campaigns, launch new initiatives and maximise commercial opportunities across London Museum and Green & Fortune.

Benefits

• Aviva DigiCare+ including health checks, mental health and nutrition support, GP consultations, second medical opinions, legal and bereavement assistance and fitness programmes.
• Life Assurance at two times your annual salary.
• Five days Company Sick Pay.
• Staff discounts including 50% off in our restaurant and 25% off at our cafés.
• Holiday allowance increasing to up to 33 days with length of service.
• One paid Volunteer Day each year to support a community or charity of your choice.
• Hospitality Essentials Benefit Hub with discounts across retail, groceries, gyms and more.
• Cycle to Work Scheme.
• Refer a Friend Scheme.
• Learning and Development through our learning portal and apprenticeship programmes.