Senior Campaign Manager

London, UK (Hybrid)

Salary Not AvailableSenior Level4+ years exp

Posted 4 weeks ago

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Job Summary

Own the end-to-end creator campaign lifecycle, driving efficiency, profitability, and client impact across discovery to content approvals while leading a delivery team and ensuring KPIs and client satisfaction.

  • Creator Program Ownership: Manage from discovery to approvals, optimizing for GP and campaign outcomes.
  • Delivery Leadership: Set timelines, mentor the delivery team, and maintain high communication standards with clients and internal partners.
  • Measurement and Governance: Ensure dashboards, data checks, and KPI alignment feed continuous, agency-wide improvements.

Job Description

Responsibilities

  • Oversee the end-to-end creator process, optimising for efficiency, profitability, and success.
  • Increase sign-up rates, reduce drop-out rates, and improve content quality and campaign results.
  • Reporting back on optimisation of our processes and displaying innovative thinking on how we can improve, for wider agency implementation.
  • Set up and monitor delivery timelines and clear target setting for the team.
  • Collaborate with the client, strategy, and data teams to support KPI setting and recommend deliverables based on client briefs.
  • Occasional client communications related to campaign delivery, including timelines, creator management, and content approvals.
  • Serve as the escalation point for any team queries, ensuring high standards of communication.
  • Oversee the profitability of creator programs to ensure campaigns meet or exceed GP goals.
  • Manage budgets and resources effectively to protect and enhance project profitability.
  • Manage and mentor a delivery team, providing leadership in both line management and project management.

Requirements

  • 4+ years of experience in campaign or project management within an agency environment.
  • Mandatory agency background with expertise in account management and Influencer Marketing (IFM).
  • Proven experience in project management with a track record of delivering successful campaigns.
  • Strong people management experience, including mentoring and team leadership.
  • Experience working with large conglomerate brands (e.g. Estee Lauder, L'Oreal).
  • Experience managing always-on clients, with a focus on consistent delivery and client satisfaction.

Nice to Have

    Benefits

    • Private Medical Insurance
    • Pension
    • Juno Wellbeing Credits
    • Hybrid Working (London)
    • £200 Home Office Setup Budget
    • Night Key Membership
    • Birthday Leave
    • Friday 2PM Finish
    Buttermilk logo

    Buttermilk

    We’re community-first. We’re creator experts. We’re independent. We’re Buttermilk.Creators sit at the heart of communities – and are indispensable to brand success. We know this, we understand this, we live and breathe this. Which is why we are the community-first creator marketing agency.Since 2016, we’ve been using this principle to launch, reinvent and ignite obsession for some of the world's most recognisable brands – Prada, Dyson, Armani, Gap, Estée Lauder, Marc Jacobs, Mugler and Revlon.The key to our success? Brand Fans. Our proprietary gifting service that connects you with your fans who sit at the heart of communities and pop culture. Think traditional seeding, but supercharged. We hand-select each creator that partners with your brand and inspire them to produce ultra-high-quality UGC that provokes irresistible chemistry, connection and advocacy.Operating from London, Dubai and Miami, our global hubs allow us to connect with clients IRL, and be immersed in culture worldwide. Our full-funnel, multi-tier creator campaigns and programmes expertly position your brand into the epicentre of conversation – driving powerful resonance and timely relevance.For us, community isn't a buzzword – it's our core.

    Founded in 2016
    London, England, GBR
    136 employees (38 in marketing)