Senior Account Manager (PR, Hospitality) at MeMo | London, UK | £40K/yr – £45K/yr

MeMo

Senior Account Manager (PR, Hospitality)

London, UK (Hybrid)

£40K/yr – £45K/yrSenior Level4+ years expFull time

Posted 1 month ago

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Job Summary

Own integrated PR campaigns for hospitality brands, balancing media relations, influencer activation, and brand storytelling while directing events, reporting, and coaching junior teammates.

Client Management & Strategic Planning: Own relationship management and multi-channel PR strategies to hit objectives.
Press & Influencer Relations: Build and maintain media and influencer networks across traditional and digital titles.
Campaign Delivery & Crisis Counsel: Oversee execution, media events, and reputation management with data-driven reporting.

Job Description

Responsibilities

Client Management: Serve as the main point of contact for clients, building strong relationships and ensuring their PR objectives are met.
Strategic Planning: Develop and execute integrated PR strategies, combining traditional and next-gen media approaches to secure impactful press and influencer coverage.
Press & Influencer Relations: Cultivate and maintain relationships with journalists, editors, and influencers across traditional and digital platforms.
Campaign Delivery: Oversee the execution of client campaigns, ensuring timely and effective delivery of press coverage, brand storytelling, influencer activations, and media events.
Team Leadership: Mentor and manage junior team members, including Account Executives and interns, providing guidance and fostering their professional development.
Event Management: Plan and oversee media events, press dinners, and brand activations to support client campaigns.
Coverage Reporting: Track, clip, and analyse press and influencer coverage, compiling comprehensive reports with insights and key takeaways.
Industry Insight: Stay ahead of trends across hospitality, traditional media, and next-gen platforms - from digital-first titles to social and creator-led content.
Crisis & Reputation Management: Provide strategic counsel to clients on sensitive issues, managing communications effectively in response to challenges.

Requirements

4+ years’ PR agency or in-house experience, ideally within hospitality, lifestyle, or food & drink.
A strong network of media and influencer contacts across hospitality and lifestyle sectors.
Proven ability to deliver successful, integrated campaigns that blend PR, influencer, and content-led approaches.
Experience managing multiple clients and delivering results in a fast-paced environment.
Excellent writing skills, with experience drafting press releases, pitches, and client communications.
Strong leadership skills with a track record of mentoring and developing junior talent.
A passion for hospitality - you're curious, plugged into trends, and constantly engaging with culture, media, and content.
A forward-thinking, proactive mindset - someone who can navigate both traditional PR and the new rules of consumer media.

Benefits

22 days’ annual leave, plus Bank Holidays and Christmas office closure.
Hybrid working from our Notting Hill office
Regular team socials and the chance to dine at some of the best restaurants in the UK.

MeMo

MeMo is an integrated agency at the cutting edge of hospitality marketing. Specialising in social media management, content creation, digital, press, and influencer management we do it all, and we do it well. We proudly work with some of the hottest restaurants, bars and hotel groups in the UK, Europe, USA, and the UAE. So you're looking for an expert marketing team or you'd like to join the gang, we'd love to hear from you. Drop us an email at hello@wearememo.com and we'll get right back to ya.

Founded in 2011

London, England, GBR

107 employees (33 in marketing)

shorturl.at/uEyEt