Responsibilities

• Senior Account Managers at GOOD Agency are a key part of our Client Service Departmen - t.You will be responsible for all projects in your account/s, including managing full account budgets, identifying areas for growth, managing monthly and annual foreca - stSetting high standards, showing diligence, having a keen eye for detail, multitasking, and bringing energy and inspiration to those around you is ke - y.Excellent communication skills both written and verbal are essential – ensuring client satisfaction is maintained throughout a project, understanding their pressu - re - Business Development (New and existing client - s):Our SAMs proactively seek and identify organic business development opportunities within existing client portfolio, and may also be required to work on pitches outside of their usual client rem - it.Ensure delivery targets are met and projects delivered profita - blyInvolvement in pitches for both new and potential clie - nts - Project Manageme - nt: Manage projects to ensure that they are delivered on time, within budget and exceed expectat - ionsFollow process and structure for ensuring clients projects are monitored in line with reporting requirem - entsCommunicate your clients’ needs to the Planning and Creative teams, ensuring the written brief is of a high stan - dardIdentify potential issues ahead of time and prevent them from affective deli - veryCoordinate internal and external teams to deliver client work on time and in bud - get. - Team Support and Administration Responsibilit - ies: Manage the account budget, escalating any con - cernsFinancial management on your accounts, including invoicing, billing schedules, and budget management and forecast up - datesEnsure your team understand their role/s in projects, and manage their time sheeting in a timely m - annerManage forecasts monthly and ann - uallyResponsible for coaching and mentoring AEs and support in managing their diaries, workload, prioritisation, and administra - tion. - Skills & Knowl - edge: Sk - ills: The Senior Account Manager will have a passion for charities, purpose and doing - good.Understand the sectors we work in and the products we - offerStrong attention to detail is ess - entialExcellent communication skills both written and - verbalProject management/ highly org - anisedRelationship management – internally and exte - rnallyAbility to manage multiple client pr - ojects - Experience / Qualifica - tions: Experience of working in an integrated agency, working on a range of ac - counts.Direct Ma - rketingDelivering digital projects and multi-channel ca - mpaignsCandidates will ideally come with charity or purpose background, and have integrated experience working on a range of accounts, with strong direct & integrated marketing skills, including delivering digital projects and multi-channel campaigns end - to end. - Good t - o know: Hybrid working - 3:2 with GOOD's office days being Tuesday, Wednesday and Thursday, with Monday's and Fridays - at home