Responsibilities

• Coordinating a nationwide team of approximately 50–60 self-employed merchandisers across multiple client projects.
• Contacting merchandisers to confirm availability and allocate retail locations.
• Preparing and distributing project briefs, booking information and supporting documentation.
• Setting up projects and questionnaires within our online reporting system.
• Providing day-to-day support to merchandisers before and during live projects.
• Helping resolve problems or queries that arise while team members are working in stores.
• Monitoring project progress and following up on outstanding store visits to ensure deadlines are met.
• Maintaining Excel trackers and other internal and client-facing project information.
• Reviewing submitted photographs and reports, providing feedback to merchandisers where improvements are needed.
• Creating client summary reports using project results, photographs and feedback.

Requirements

• A great communicator
• Highly organised
• Confident working independently
• Good at problem-solving
• Comfortable working to deadlines
• Computer literate, with good working knowledge of Microsoft Excel, Word and PowerPoint
• Comfortable learning new web-based systems. Full training will be provided on our Team Haven reporting platform.
• Friendly, approachable and comfortable working as part of a small family business.
• Occasional travel
• Full driving licence and your own transport

Preferred

• Previous field marketing or merchandising experience would be useful, but isn't essential.

Benefits

• From £15.00 per hour, depending on experience.
• Approximately 20–30 hours of regular work per week.
• Flexible, home-based working.
• Full training on our systems and processes.
• A varied role where no two projects are exactly the same.
• The opportunity to work with a range of well-known consumer brands and retailers.
• The chance to become an important part of a small, established family business where your contribution genuinely matters.