Product Growth Manager at LQA | Bromley, UK | £70K/yr – £80K/yr

LQA

Product Growth Manager

Bromley, UK (On-site)

£70K/yr – £80K/yrMid LevelFull time

Posted 5 weeks ago

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Job Summary

Own market positioning and product storytelling for myLQA, aligned to hospitality operations and growth outcomes.

Product Marketing: Define target segments, value drivers, and adoption paths across operations and guest experience.
Launch & Enablement: Create narratives and materials that translate product updates into commercial value and repeatable playbooks.
Cross-functional Impact: Equip Sales, Partnerships, and Growth with enablement to drive pipeline, adoption, and renewals.

Job Description

Define and own clear market positioning for myLQA, including who it serves, why it matters, and how it delivers measurable value across hospitality operations, guest experience, benchmarking, and performance.
Create commercially relevant, problem-led narratives (Problem → Value → Outcome) that emphasise business impact over features, ensuring myLQA is positioned as a strategic operational growth tool.
Support Growth by developing consistent, high-quality messaging that drives meaningful commercial signals and reinforces clear, repeatable understanding across the business.
Own the communication of product updates, launches, and strategic initiatives, ensuring clear, aligned messaging across Product, Growth, Sales and Client Partnerships on why changes matter and where they deliver value.
Support end-to-end launch planning, including positioning, messaging, rollout communications, enablement, and adoption support.
Develop clear, commercially relevant launch narratives and materials that translate complex product capabilities into simple operational outcomes and compelling growth stories.
Create clear, high-impact enablement materials (one-pagers, use cases, narratives, and talk tracks) that equip teams to communicate myLQA confidently and consistently.
Enable Sales, Client Partnerships and Growth to drive pipeline, expansion, adoption, and renewals through strong, commercially focused product storytelling.
Reinforce a value-led approach by helping teams position operational outcomes over features, improving consistency and confidence across all product conversations.
Partner with Product, Growth, and Revenue Operations to analyse product usage, adoption behaviour, and engagement trends, leveraging insights from Mixpanel, client feedback, and sales conversations.

LQA

LQA partners with the world's leading luxury hotel brands to lay the foundations for the finest hospitality and unlock the potential in everyone to deliver exceptional service and unforgettable experiences.For 25 years, we've set the standard for comprehensive guest service assessments—helping teams elevate with precision and insight. Our 80+ expert Consultants from 14 nationalities collaborate directly with hotel leadership, delivering practical, culturally-informed strategies that drive immediate results.We've built a complete ecosystem for hospitality excellence. UpFront by LQA provides the gold standard in luxury hospitality training, quickly empowering teams to serve guests in alignment with industry-leading LQA Standards. myLQA, our innovative mobile app, puts continuous learning in every team member's pocket—bridging the gap between operational insights and personal growth. And now, Academy by LQA in Lisbon takes training to unprecedented heights: a first-of-its-kind, fully immersive simulated luxury hotel where service leaders are made through hands-on experience across every department.Together, our assessment, training, digital, and immersive learning solutions don't just help properties meet expectations—they define what exceptional hospitality means in today's world.

Founded in 2000

Bromley, England, GBR

93 employees (8 in marketing)

www.lqagroup.com