Responsibilities

• Develop and deliver the annual and quarterly pricing and promotions strategy to support membership growth and commercial performance.
• Analyse pricing performance, member behaviour and commercial data to identify opportunities for revenue optimisation.
• Design, implement and evaluate pricing and promotional tests, using insight to continuously improve performance.
• Build compelling business cases and commercial recommendations to support pricing and promotional decisions.
• Manage the governance and approval process for pricing changes and promotional activity.
• Monitor the successful implementation of pricing and promotions across all sales channels, ensuring accuracy and consistency.
• Deliver post-campaign analysis, measuring effectiveness, return on investment and future opportunities.
• Maintain the central source of truth for all pricing, offers and promotional eligibility.
• Collaborate with stakeholders across Commercial, Marketing, Digital and Club Operations to deliver successful commercial initiatives.
• Produce regular commercial reporting, modelling and insight to support strategic decision making and business performance.

Requirements

• Proven experience in pricing, promotions or commercial strategy, ideally within a consumer-facing business.
• Strong commercial and analytical skills with experience interpreting complex data to drive business decisions.
• Advanced Excel skills with experience using SQL, Power BI or similar analytical tools.
• Experience in pricing optimisation, promotional analysis, segmentation and commercial modelling.
• Ability to communicate complex analysis clearly and confidently to senior stakeholders.
• Highly organised with excellent planning, project management and stakeholder management skills.
• A proactive, self-starting approach with the ability to balance strategic thinking and operational delivery.
• Experience within a membership, leisure, hospitality or subscription-based business would be advantageous.
• Willingness to work from the Virgin Active UK Head Office a minimum of three days per week, with occasional travel to clubs across the UK.

Benefits

• 25 days (excluding bank holidays) annual leave, plus a Celebration Day and we want you take them
• Access to Scottish Widow's pension, with us matching contributions up to 5%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• Private Dental and Healthcare Insurance your physical health is important, and we want you to have the access to healthcare should you require it.
• Life Assurance 4x your salary which we hope you will not need.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active everything from guest passes to 50% off PT sessions.
• You will join Virgin Family where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans, salary advances and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our employer assistance programme is there when you need a helping hand.