Responsibilities

• Managing the day-to-day delivery of client projects and campaigns
• Building strong, trusted relationships with clients and acting as a key point of contact
• Writing clear briefs, timelines, status updates and contact reports
• Coordinating internal teams to ensure projects are delivered on time, on budget and to a high standard
• Supporting the development of integrated campaigns across channels including creative, digital, PR and social
• Playing a supporting role in managing production projects from photo shoots to video shoots, including the planning in pre-production to delivery of final edits and shoots
• Keeping a close eye on project progress, budgets and deliverables
• Spotting opportunities to add value for clients and support account growth
• Helping maintain high standards across every stage of project delivery
• Bringing energy, ideas and a solutions-focused mindset to the team

Requirements

• Experience in an account management or client services role within an agency or relevant marketing/communications environment
• Strong PR, project management and organisational skills
• Excellent communication skills, both written and verbal
• Confidence managing multiple projects and priorities at once
• Ability to build positive client relationships and collaborate effectively with internal teams
• Commercial awareness and attention to detail
• A proactive, can-do attitude and a calm approach under pressure
• Genuine interest in creative communications, behaviour change, health, wellbeing or purpose-led work
• A kind, conscientious and ambitious team player who shares our agency beliefs of: In it Together, Make it Count and Human at Heart

Benefits

• Flexible, hybrid working dynamic (3 days in Pulborough office)
• Private Healthcare
• Quarterly Bonus (dependant on company profits)
• £500 personal growth allowance
• Book allowance of up to £50 a year
• Wellness fund of up to £100 a year
• 25 days holiday
• Birthday day off
• Christmas days off
• Bespoke wellbeing and people programme