What's the role about?

Platforms Executive

GIG Retail (a Smollan company)

Full Time, Permanent

Salary: £30,000 - £35,000 per annum + annual bonus scheme 

Working: Monday to Friday, 35 hours per weekLocation: Hybrid - 3 days from home and 2 days in our Leeds Head Office!

Who are we?

We’re GIG – a people-first business with creativity and commerce at our heart. We work with brands and retailers across the globe, delivering strategic retail media solutions that cut through the noise. We’re driven by our values – from Integrity and Accountability to having People at Heart. It’s how we do business, and it’s why our team is at the centre of everything we do.

The role:

The Platforms executive will support the Platforms Senior manager in the day to day running of Retail Media Network across all of GIG Retails Clients. Working closely with the Sales & Operations team to support users and help improve processes.

The Platforms Executive will play a pivotal role in ensuring the smooth running of our Retail Media Networks, becoming the GIG face for internal stakeholders when requesting support.

Key Responsibilities:

• Help support and improve the company’s systems and platforms.
• Work with managers and teams to understand problems and find ways technology can help.
• Creating reports/dashboards
• Learn how different systems connect and make sure they work well together.
• Assist with new projects - testing changes, writing up guides, reporting on progress, and helping train users.
• Day-to-day tasks might include:

• Showing colleagues how to use the system.
• Fixing small issues and answering support questions.
• Making simple updates, like adjusting fields, layouts, or workflows.
• Helping with system improvements and integrations.
• Responding to help desk tickets as the first point of contact.

What you’ll bring to the role:

• A recent graduate in Computer Science, Information Systems, Business Technology, or a similar subject.
• Someone interested in technology, problem-solving, and supporting business systems.
• Good communicator, comfortable working with different teams.
• Organised and detail-focused, with a positive, can-do attitude.
• Keen to learn and able to pick up new tools quickly.

Nice to have (but not required):

• Some knowledge of SQL.
• Experience with project management tools like Monday.com, Trello, or Asana.

Technical Skills:

• Proficient in MS Office/Google, especially Excel (Advanced), PowerPoint and Word

Qualifications, Training or Education:

• GCSE (or equivalent) in Maths & English (numeracy and written skills essential)
• A Levels or equivalent including at least one numerate subject

We value people at heart:

At GIG, we believe in building a workplace where everyone feels they belong. We’re proud of our culture – built on trust, collaboration, and the belief that work should be as fun as it is fulfilling. If you want to be part of a business that’s growing, evolving, and always aiming to be better than yesterday, we’d love to hear from you.

Benefits:

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced maternity/paternity pay
• Electric Car Scheme 
• Cycling to work scheme 
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts

Ready to be apart of the team and deliver real impact for clients? Hit “Apply” – we look forward to receiving your application!

More about us...

About GIG

We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world's largest retailers.  With our expertise and proven track record, we know what it takes to drive success in retail media.

Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients.  With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment.  Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork).   Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work.

We are expanding our team and have several exciting opportunities.  We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients.

If you are looking for a great team and a great company to work for apply now.