Responsibilities

• Account management and execution: Serve as the primary point of contact for TFGM, driving daily actions, campaigns, and contractual rights execution. Act as ongoing operational and event support for Arsenal (including community projects, ticketing, hospitality, and merchandise).
• Performance reporting and insights: Own partnership performance tracking across all partners. Monitor, analyse, and report on key metrics in collaboration with internal stakeholders to build a central destination for research and reports.
• Competitor intelligence: Lead the monthly tracking, analysis, and distribution of competitor partnership activities across Marketing channels to inspire innovative and unique Starling campaigns.
• Cross-functional support: Act as an agile contributor to the broader Marketing team, assisting with Brand Integration, SME projects, and internal taskforces.
• Inbox and operations management: Oversee the central Brand/Marketing inbox on a weekly basis, triaging external inquiries effectively.
• Identifying, managing, and escalating operational, financial, and regulatory risks in alignment with Starling’s Risk Management Framework.
• Ensures 100% compliance and accuracy across all marketing collateral approvals processed via JIRA, seeking clarity on regulatory considerations prior to escalation.
• Completes mandatory risk training and ensures appropriate considerations are embedded into all managed partnership activations and events.

Requirements

• Analytical capabilities with experience interpreting data and performance metrics to generate actionable insights.
• Proven track record in project management, campaign execution, and third-party stakeholder relationship management.
• Experience in events management and activation is highly preferred.
• Solid understanding of risk management, financial promotions, and compliance workflows within a regulated fintech or banking environment.
• Proactive and agile: Self-starter who thrives in a fast-paced environment and comfortably juggles multiple multi-faceted projects simultaneously.
• Creative thinker: Brings "blue sky" ideas, innovative solutions, and fresh perspectives to campaign planning and activation.
• Strong communicator: Clear, articulate communicator with strong presentation capabilities and public speaking confidence.
• Collaborative and engaged: Eager to build strong working relationships across the wider marketing team and contribute to company culture initiatives.
• Minimum of one - two years experience in a marketing campaigns and delivery role.

Benefits

• Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.
• Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing.”
• Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
• A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
• Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:
• Company-enhanced salary sacrifice pension scheme (7% employer contribution)
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Life Insurance at 4x your salary.