Responsibilities

• Understand, review and document company processes across all departments.
• Create, maintain and update Standard Operating Procedures (SOPs).
• Produce process maps, workflow diagrams and visual wall charts.
• Develop scanning reports, process documentation and training materials.
• Work with department managers to identify opportunities for process improvement.
• Ensure all documentation is accurate, consistent and easily accessible.
• Manage and maintain the company's social media platforms.
• Design and produce electronic marketing materials, including flyers and promotional content.
• Create and manage email marketing campaigns.
• Conduct market research to identify new opportunities, competitors and industry trends.

Requirements

• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• High level of attention to detail.
• Competent user of Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Experience using social media platforms for business purposes.
• Confident using AI tools such as ChatGPT or similar platforms.
• Ability to prioritise workload and work independently.
• Creative mindset with strong problem-solving skills.

Preferred

• Experience creating Standard Operating Procedures (SOPs).
• Experience with process mapping or business improvement.
• Marketing qualification or relevant experience.
• Knowledge of Canva or Adobe Creative Suite.
• Experience using email marketing platforms.

Benefits

• Starting with a salary of £28,000 per annum. Negotiable depending on experience.
• Opportunity to shape a brand-new role within a growing business.
• Varied and rewarding workload.
• Opportunities for professional development.
• Supportive and collaborative working environment.
• The chance to make a genuine impact on both business operations and company growth.
• Free parking on site
• Free refreshments on site
• 25 days annual leave + bank holidays