Head of Strategic Content and Communications - Performance

UK (Hybrid)

Salary Not AvailableSenior LevelContract

Posted 9 days ago

Job Summary

Own the strategic, end-to-end corporate campaigns for HMRC, shaping performance narratives across key audiences and publications.

  • Lead strategy and delivery of campaigns that influence perceptions among key audiences.
  • Provide strategic communications guidance to senior leaders and coordinate editorial, design and publishing across channels.

Job Description

Responsibilities

  • lead a strategic campaign that tells HMRC's performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences.
  • lead a strategic campaign that tells HMRC's performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences.
  • Together, we set the strategy and direction for the function, using data and insight to prioritise delivery and steer decisions, shaping our story and delivering award-winning behaviour change campaigns with the support of our in-house brand and creative experts.
  • You'll lead a strategic campaign that tells HMRC's performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences.
  • You'll lead a strategic campaign that tells HMRC's performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences.
  • This is an exciting opportunity to join the team in an important leadership role, shaping HMRC's performance narrative and driving effective communications delivery across a range of key corporate publications, including the Annual Report and Accounts and regular performance reports.

Requirements

  • Significant experience of delivering high-quality corporate publications and narratives, coordinating complex editorial, design and publishing activity across multiple stakeholders.
  • Proven communications experience, delivering campaigns and communications using best practice principles (including those from Government Communications Service).
  • Expert drafting, editing and proofreading skills with proven experience of taking raw, often complex information and developing impactful narratives and communications products.
  • Experience providing strategic communications advice directly to senior leaders (SCS/Director level or equivalent) and influencing high-profile decisions.
  • Ability to work at pace, responding to uncertainty and ambiguity, juggling competing priorities and delivering to tight deadlines.
  • Strong planning and organisational skills, with experience of managing the successful production and distribution / publishing of high-profile publications and coordinating delivery across multiple teams and channels.
  • Experience leading, developing and motivating a team to deliver high-quality outcomes in a fast-paced environment.

Preferred

  • Member of the Government Communications Service (GCS).

Benefits

  • Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme.
  • HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
  • We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
  • We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
  • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
  • Family friendly policies.
  • Personal support.
  • Coaching and development.
HM Revenue & Customs logo

HM Revenue & Customs

HM Revenue and Customs (HMRC) is the UK’s tax, payments and customs authority.We collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We help the honest majority to get their taxes and payments right, and make it hard for the dishonest minority to cheat the system.We use LinkedIn to post regular updates about HMRC’s work on subjects that will be of interest to the LinkedIn community, for instance business tax and advice on running your company, news on tax policy, and HMRC recruitment opportunities. This page is monitored by HMRC's Social Media Team, but at present we are unable to respond to comments.Connecting with HM Revenue and CustomsGOV.UK: www.gov.uk/HMRCTwitter@HMRCgovuk - news, updates and guidance from HMRC@HMRCcareers - news, updates and job alerts from HMRC’s Talent Acquisition team@HMRCPressOffice - our press office account providing multi-media press releasesFacebookwww.facebook.com/HMRCBlogsLife at HMRC blog - https://lifeathmrc.blog.gov.uk/Working with tax agents - https://taxagents.blog.gov.ukCustomer serviceOur customer service team is able to answer general queries at @HMRCCustomers or on our Facebook page www.facebook.com/HMRC.https://linktr.ee/HMRCgovuk

Founded in 2005
London, England, GBR
26K employees

Marketing Team

Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$444.9M
Last Raise
$444.9M
Grant, 3 years ago

Funding History

  • Mar 2023
    Grant • $444.9M

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106.6M
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$356
Traffic Source Mix
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58.6%
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Referral
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Social
0.2%
Paid
0.5%

Headcount Trend

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