Head of Social Media

Manchester, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own and scale social storytelling across platforms by aligning strategy with brand and commercial goals, while building a high-performing team and cross-functional partnerships to drive engagement, trust, and business impact.

  • Own cross-functional social strategy and platform-specific execution to grow global reach and relevance.
  • Lead content quality, editorial standards, and data-driven optimization across channels.
  • Manage a talented team and nurture creator networks to accelerate storytelling and partnerships.

Job Description

Lead Social Media Strategy: Develop and execute a global, platform by platform specific strategy aligned with the club’s communications, brand, marketing, and commercial goals. Content Oversight: Oversee creation and publishing of high-quality, engaging content across all major platforms, ensuring editorial accuracy and brand alignment. Team Leadership: Manage and mentor a high-performing social media team, fostering collaboration and creativity. Cross-Department Collaboration: Partner with internal stakeholders to support an integrated content plan, club-wide initiatives and campaigns. Performance measurement & Analysis: Constantly monitor channel and content performance, driving change to adapt to an ever developing environment, liaising with networks for HBR/QBRs etc. Community Engagement: Grow and engage our global fanbase through community management and influencer outreach. Creators Academy: Lead the club’s creator network, hosting events and nurturing digital storytelling. Performance & Insights: Monitor performance metrics, report on KPIs, and optimise content and strategy using data-driven insights. Reputation & Risk Management: Oversee social monitoring and response protocols, supporting crisis communication and brand protection. Innovation & Trends: Stay ahead of digital trends, testing new formats and technologies to maintain a competitive edge. Editorial Standards: Ensure all output meets journalistic and ethical standards, maintaining credibility and trust. Budget Management: Oversee social media budget, ensuring effective resource allocation and ROI Network relationships: Constantly communication with the social networks and exploring new opportunities.
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Manchester United

4.2 Glassdoor

Manchester United is one of the most popular and successful sports teams in the world, playing one of the most popular spectator sports on Earth. Through our 146-year heritage we have won 68 trophies, enabling us to develop the world’s leading sports brand and a global community of 1.1 billion followers. Our large, passionate community provides Manchester United with a worldwide platform to generate significant revenue from multiple sources, including sponsorship, merchandising, product licensing, new media & mobile, broadcasting and match day.

GBR
5.4K employees (1,247 in marketing)
88% recommend to a friend
77% CEO approval

Recent Ads

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Traffic Signals

Monthly Visitors
4.9M
Monthly Google Ads Budget
$707
Traffic Source Mix
Search
44.1%
Direct
46.9%
Referral
5.1%
Social
2.8%
Paid
0.9%

Headcount Trend

Current headcount: ~5.4K

Marketing Team

Marketing Team Size
1,140 (21% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$100M
Last Raise
$100M
Corporate Round, 1 years ago

Funding History

  • Dec 2024
    Corporate Round • $100M

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