Head of Marketing Operations

Chelmsford, Essex, UK (Unknown)

Salary Not AvailableSenior LevelPermanent

Posted 6 days ago

Job Summary

Own and optimize the central marketing trading plan and processes across brands and channels, ensuring visibility, governance and scalable delivery while leading MarTech, data, and budget frameworks.

  • Manages Marketing Operations Manager and Marketing Data Analyst
  • Drives automation, attribution development, and vendor strategy
  • Collaborates with data teams and compliance to ensure compliant, data-driven execution

Job Description

Responsibilities

  • Own the central marketing trading plan and processes, ensuring full visibility of activity across brands, divisions and channels
  • Ensure the organisation understands what activity is running, when, and why, linked to commercial priorities
  • Bring structure and visibility to a complex OEM and group campaign environment
  • Define and embed the key team wide operating processes, including briefing, workflow, production and approvals
  • Ensure processes are efficient, scalable and consistently adopted across teams
  • Set the standards for how marketing operates at pace without compromising quality
  • Delegate day-to-day execution of briefing and production processes to the Marketing Operations Manager
  • Work with marketing and compliance to ensure the marketing governance and compliance framework is well embedded across processes
  • Embed processes that ensure compliance is delivered systematically without slowing delivery
  • Own the overall production model and capability, ensuring marketing operates as a high-performing delivery engine

Benefits

  • Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
  • compensation":["Salary - Competitive"],
  • how_to_apply”:[],
  • requirements”:[],
  • responsibilities":["Own the central marketing trading plan and processes, ensuring full visibility of activity across brands, divisions and channels","Ensure the organisation understands what activity is running, when, and why, linked to commercial priorities","Bring structure and visibility to a complex OEM and group campaign environment","Define and embed the key team wide operating processes, including briefing, workflow, production and approvals","Ensure processes are efficient, scalable and consistently adopted across teams","Set the standards for how marketing operates at pace without compromising quality","Delegate day-to-day execution of briefing and production processes to the Marketing Operations Manager","Work with marketing and compliance to ensure the marketing governance and compliance framework is well embedded across processes","Embed processes that ensure compliance is delivered systematically without slowing delivery","Own the overall production model and capability, ensuring marketing operates as a high-performing delivery engine","Drive the use of automation, AI and process optimisation to improve speed, efficiency and scalability","Ensure the structure and processes are in place for effective asset delivery","Line manage the Marketing Operations Manager, who is accountable for day-to-day production execution and delivery teams","Own the shared MarTech ecosystem and roadmap, ensuring the team has the tools and capabilities required to deliver its strategy","Identify and implement improvements to systems, integrations and ways of working","Lead vendor strategy, optimisation and capability development","Work with functional and data team stakeholders to define and develop the marketing data, reporting and performance framework.","Work with data team to ensure the right data and martec infrastructure is in place to support targeting, measurement and optimisation","Lead the development of marketing attribution (starting with foundational capability) with central data team, analyst and specialist expertise as required","Ensure integration of external data sources and market insight to inform strategy and decision making","Ensure data is accessible, well-structured and actionable for the team","Line manage a Marketing Data Analyst responsible for delivering reporting, dashboards, modelling and insight outputs","Own the senior relationship with the central data team, ensuring marketing requirements are prioritised and delivered","Coordinate across: Data engineering MarTech Tagging and tracking pipelines Data ingestion and CDP Audience segmentation","Work with external third-party data providers to support the evolution of marketing data capability","Own the end-to-end marketing budget framework in partnership with Finance","Ensure full visibility and control of spend, commitments and performance across all activity","Work with channel owners and divisions to improve forecasting accuracy, transparency and accountability","Enable better investment decisions through clear financial and performance linkage"],
  • about_company":["About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.","We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.","Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.","We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data."],
  • responsibilities:[],
  • nice_to_have:[]}}} } }}}
  • final_notes_based_on_format
Lookers logo

Lookers

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
715

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31
Lookers logo

Head of Marketing Operations

Lookers · Chelmsford, Essex, UK · Unknown