Responsibilities

• Own the marketing operations roadmap across martech, data, segmentation, lifecycle automation, campaign operations, reporting and attribution.
• Translate marketing strategy into practical system, data, process and reporting
• Build scalable audience segmentation, lifecycle journeys, lead scoring principles, nurture programmes and sales hand-off processes.
• Establish operating standards for campaign execution, governance, QA, templates, journey design and self-service enablement.
• Develop trusted reporting and attribution frameworks that demonstrate engagement, pipeline influence and commercial impact.
• Continuously improve processes, technology usage and operational effectiveness through innovation and optimisation.

Requirements

• Strong marketing operations experience within a B2B environment.
• Hands-on experience with Salesforce Marketing Cloud or a comparable enterprise marketing automation platform.
• Experience improving marketing operations within established or scaling organisations with shared ownership across teams.
• Ability to translate commercial goals into practical data, process, audience and reporting solutions.
• Strong stakeholder management skills with the ability to influence across Marketing, Sales, Data, Technology and Compliance.
• A collaborative and delivery-focused approach with strong problem-solving capability.
• Salesforce Data Cloud, SQL, Power BI or similar reporting and analytics experience.
• Financial services, wealth management, fintech, SaaS or another regulated B2B sector experience
• Experience connecting marketing engagement data with behavioural or commercial outcomes.
• Working with agencies, consultants or technology partners.

Benefits

• There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.
• When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal.