Responsibilities

• Strategy and campaigns * Oversee the planning and delivery campaigns for all shows we promote, from announce and pre-sale through general sale to final push * Spot shows that are behind on sales early and act fast with a recovery plan * Build the Crosstown brand with fans, artists and the industry Paid media and budgets * Oversee the marketing budgets across the business, and keep spending on track * Run paid marketing campaigns across all media * Evaluate spends to ensure our marketing is efficient Channels and content * Oversee our marketing assistant by aiding management of our social channels, email marketing, print deadlines and purchase orders * Commission and sign off artwork, video and copy Partners and reporting * Agree marketing plans and share assets with venues, co-promoters and ticket agents * Keep artist agents and management updated with clear, regular marketing reports * Maintain communication with promoters on marketing campaigns * Work closely with the Crosstown ticketing team to try to maximise sales Leadership * To lead and help develop the marketing team and freelancers, including future hires * Improve our tools, templates and processes so campaigns are more effective

Requirements

• Have 5+ years in marketing, with at least 2 years leading campaigns or a team
• Have a track record of selling tickets for live music, festivals, venues or similar event, or a successful track record in selling
• Have hands-on experience running paid campaigns and managing a budget
• Be comfortable with numbers: you will need to read sales data, spot trends and act on them.
• Be able to multitask - we have hundreds of shows on sale at any time
• Be a clear writer and confident communicator with agents, venues and promoters

Preferred

• Experience at a promoter, venue, festival, label or artist management company
• Knowledge of UK ticketing platforms and how their data and marketing tools work
• Basic design and video editing skills (Canva, Adobe, CapCut or similar)
• Experience using CRM systems (we use Audience Republic but experience with other platforms is fine)
• Contacts across the UK music industry and media
• Have a real love of live music and a good ear for what fans respond to

Benefits

• Salary: £40-46k depending on experience
• Contract: Full-time, permanent
• Location: Bristol
• Hours: Standard hours are 10am to 6pm, with some flexibility required, including some evening and weekend work around shows and on-sales
• Holiday: 20 days plus bank holidays
• Pension: Company pension
• You'll also get guest list access to Crosstown shows, a real say in how a growing independent promoter reaches fans, and the chance to shape our growing portfolio of shows.