Responsibilities

• Strategic direction — Build and deliver a mission‑aligned marketing and communications strategy that drives service engagement, fundraising success, and volunteer growth.
• Brand & reputation — Strengthen our identity and ensure ethical, dignified storytelling that reflects social care values.
• Communications & public affairs — Lead media, PR, crisis comms, advocacy messaging, and support senior leaders with speeches, statements, and reports.
• Digital engagement — Oversee website, email, social media, and digital campaigns, using analytics to grow reach and supporter engagement.
• Fundraising collaboration — Partner with fundraising teams to create compelling campaigns, donor journeys, and impact communications.
• Content & storytelling — Lead a content strategy that showcases outcomes, lived experience, and community impact — always with safeguarding at the centre.
• Team leadership — Mentor a small, passionate team and work collaboratively across services, operations, and external partners.
• Flexible senior leadership — Provide high‑level expertise while working 22.5 hours per week, including participation in the senior leadership on‑call rota and office presence.

Requirements

• Senior experience in charity, social care, health, or community organisations
• Expertise in brand, digital, communications, and stakeholder engagement
• Exceptional writing skills and the ability to communicate sensitive topics with empathy
• Experience managing agencies, budgets, and cross‑functional teams
• A strategic mindset with the willingness to be hands‑on
• Emotional intelligence, compassion, and an understanding of ethical communications

Preferred

• Knowledge of Jewish values (desirable)